Field Account Manager — Client Success & Leadership

CCS Facility Services; Denver (CO); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance coverage

Company-provided vehicle for business travel

Paid Time Off (PTO)

Expense reimbursement for work-related costs

401(k) retirement savings plan

Job summary

A leading facilities services provider is seeking a proactive Account Manager in Denver, CO to ensure high-quality service delivery to clients. This role involves regular site visits, maintaining client relationships, and promoting company values among employees. Candidates should possess strong communication and problem-solving skills, proficiency in Word and Excel, and preferably be bilingual in Spanish. The position offers various benefits including health insurance and paid time off, making it an appealing opportunity for skilled individuals.

Qualifications

• Excellent communication and interpersonal skills to effectively engage with clients and employees.
• Strong problem-solving abilities to address issues promptly and proactively.
• Proficiency in computer skills, particularly in Word and Excel.
• Ability to multitask effectively in a fast-paced environment.
• Bilingual proficiency in Spanish is preferred.

Responsibilities

• Regularly visit customer sites to meet with clients, inspect service quality, and address any concerns or issues promptly.
• Maintain and strengthen relationships with current clients to ensure satisfaction and loyalty.
• Promote the company culture and values among field employees.
• Establish and maintain effective communication channels with both clients and employees.
• Coach, guide, and develop field personnel to enhance their skills and performance.

Skills

Excellent communication and interpersonal skills

Strong problem-solving abilities

Proficiency in Word and Excel

Ability to multitask

Bilingual proficiency in Spanish

Job description

A leading facilities services provider is seeking a proactive Account Manager in Denver, CO to ensure high-quality service delivery to clients. This role involves regular site visits, maintaining client relationships, and promoting company values among employees. Candidates should possess strong communication and problem-solving skills, proficiency in Word and Excel, and preferably be bilingual in Spanish. The position offers various benefits including health insurance and paid time off, making it an appealing opportunity for skilled individuals.