Account Manager

CCS Facility Services

Denver (CO)

On-site

USD 60,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Health insurance coverage
Company-provided vehicle for business travel
Paid Time Off (PTO)
Expense reimbursement for work-related costs
401(k) retirement savings plan

Job summary

A leading facilities services provider is seeking a proactive Account Manager in Denver, CO to ensure high-quality service delivery to clients. This role involves regular site visits, maintaining client relationships, and promoting company values among employees. Candidates should possess strong communication and problem-solving skills, proficiency in Word and Excel, and preferably be bilingual in Spanish. The position offers various benefits including health insurance and paid time off, making it an appealing opportunity for skilled individuals.

Qualifications

  • Excellent communication and interpersonal skills to effectively engage with clients and employees.
  • Strong problem-solving abilities to address issues promptly and proactively.
  • Proficiency in computer skills, particularly in Word and Excel.
  • Ability to multitask effectively in a fast-paced environment.
  • Bilingual proficiency in Spanish is preferred.

Responsibilities

  • Regularly visit customer sites to meet with clients, inspect service quality, and address any concerns or issues promptly.
  • Maintain and strengthen relationships with current clients to ensure satisfaction and loyalty.
  • Promote the company culture and values among field employees.
  • Establish and maintain effective communication channels with both clients and employees.
  • Coach, guide, and develop field personnel to enhance their skills and performance.

Skills

Excellent communication and interpersonal skills
Strong problem-solving abilities
Proficiency in Word and Excel
Ability to multitask
Bilingual proficiency in Spanish

Job description

1 day ago Be among the first 25 applicants


Direct message the job poster from CCS Facility Services


CCS Facility Services is a leading provider of commercial facility services dedicated to delivering exceptional service to our clients. We are currently seeking a dynamic and proactive Account Manager to join our team.


Position Overview

As an Account Manager, you will play a crucial role in ensuring the delivery of high‑quality services to our existing customer base. This management position requires a blend of customer service excellence, leadership, and effective communication skills.


Responsibilities


  • Regularly visit customer sites to meet with clients, inspect service quality, and address any concerns or issues promptly.

  • Maintain and strengthen relationships with current clients to ensure satisfaction and loyalty.

  • Promote the company culture and values among field employees, providing guidance and leadership to ensure consistent service delivery.

  • Establish and maintain effective communication channels with both clients and employees, ensuring transparency and clarity in all interactions.

  • Coach, guide, and develop field personnel to enhance their skills and performance.


Job Setting

The majority of your time will be spent at customer locations, with some time allocated to office‑based tasks at the branch office.


Qualifications


  • Excellent communication and interpersonal skills to effectively engage with clients and employees.

  • Strong problem‑solving abilities to address issues promptly and proactively.

  • Proficiency in computer skills, particularly in Word and Excel.

  • Ability to multitask effectively in a fast‑paced environment.

  • Bilingual proficiency in Spanish is preferred.


Compensation and Benefits


  • Health insurance coverage

  • Company‑provided vehicle for business travel

  • Paid Time Off (PTO)

  • Expense reimbursement for work‑related costs

  • 401(k) retirement savings plan


Job Details


  • Seniority level: Mid‑Senior level

  • Employment type: Full‑time

  • Job function: Customer Service and Project Management

  • Industries: Facilities Services, Hospitality, Hotels and Motels


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