Field Account Manager, B2B Growth & Renewals

Uniti; Atlanta (GA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) Plan

Health, Dental, Vision

Life insurance

Educational assistance

Job summary

Kinetic is seeking a high-energy, results-oriented Field Account Manager II to join our B2B team. In this role, you will be the face of Kinetic for our business clients, ensuring they have the most reliable fiber, voice, and cloud solutions to power their operations.

You will focus on nurturing long-term partnerships, driving revenue through upsells, and securing key account renewals. You will coordinate with Sales Engineering and Support to ensure top-notch service delivery.

Qualifications

• 3+ years of experience in Telecom, ISP, or Technology sales/account management.
• Knowledge of fiber-optic connectivity and VoIP is highly preferred.
• Proven track record of meeting or exceeding expansion (upsell) and retention targets in B2B.
• Experience managing a sales pipeline and forecasting within CRM (e.g., Salesforce).

Responsibilities

• Act as the dedicated consultant for a book of B2B accounts, ensuring Kinetic’s services meet their operational demands.
• Identify opportunities to upgrade client infrastructure and expand hosted services.
• Proactively manage contract renewals and mitigate churn.
• Conduct account reviews to demonstrate value of the Kinetic network and align with client growth plans.
• Collaborate with Sales Engineering and Support teams for seamless service delivery.

Skills

Telecom sales

Account management

Upselling

CRM proficiency

Travel readiness

Tools

Salesforce

Job description

Kinetic is seeking a high-energy, results-oriented Field Account Manager II to join our B2B team. In this role, you will be the face of Kinetic for our business clients, ensuring they have the most reliable fiber, voice, and cloud solutions to power their operations.

You will focus on nurturing long-term partnerships, driving revenue through upsells, and securing key account renewals. You will coordinate with Sales Engineering and Support to ensure top-notch service delivery.