Field Account Manager

Sartorius; Cleveland (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Mentoring and development

Flexible schedules

Paid vacation and holidays

401(k) with company match

Health and wellness programs

Global team collaboration

Job summary

Sartorius in the United States is seeking a Field Account Manager to expand partnerships and accelerate adoption of life science solutions. You will work with commercial and technical stakeholders to drive revenue across a regional account portfolio and deliver long-term customer success.

You will lead the sales cycle, strengthen relationships across levels, and champion cross‑selling while leveraging SFDC for accurate forecasting.

Qualifications

• Bachelor’s degree in Life Sciences, Engineering, or related field.
• 3+ years field sales experience in life science or technical manufacturing.
• Bioprocessing, manufacturing, MSAT experience preferred.
• Strong commercial acumen with negotiation, opportunity management, and account planning skills.
• Confident communicator able to influence diverse decision-makers and partner with Technical Sales.
• High proficiency in CRM (SFDC) for pipeline management and forecasting.
• Willing to travel >50% to engage external customers and opportunities.

Responsibilities

• Build and maintain multi-level, long-term customer relationships.
• Expand share‑of‑wallet through cross‑selling and multi‑product penetration.
• Lead commercial stages of the sales cycle from proposal to closure.
• Coordinate Technical Sales for early‑stage opportunity creation and validation.
• Identify growth opportunities and deepen engagement across stakeholders.
• Drive adoption of new products and meet NPI targets to accelerate revenue.
• Maintain accurate pipeline in SFDC and forecast performance.

Skills

Relationship building

Negotiation

Account planning

SFDC (CRM)

Communication

Travel >50%

Education

Bachelor’s degree in Life Sciences or Engineering

Tools

SFDC

Job description

As a Field Account Manager, this field-based role contributes to expanding customer partnerships and accelerating the adoption of innovative life science solutions. Working closely with commercial and technical stakeholders, the position drives revenue growth across an assigned account portfolio in the North Central territory (OH, MI, IN, IL) while supporting long-term customer success. Through a strong focus on account development, solution adoption, and relationship building, this role helps bring Sartorius’ purpose of advancing scientific progress to life.

What You Will Accomplish Together With Us

• Build and maintain strong, multi‑level, long‑term customer relationships to strengthen account engagement, satisfaction, & retention and protect recurring revenue
• Expand Sartorius’ share‑of‑wallet within assigned accounts by actively driving cross‑selling and multi‑product penetration in line with account plans and expected portfolio mix to increase revenue per account
• Lead the commercial stages of the sales cycle (proposal, negotiation, commercial closure) for opportunities within assigned accounts, orchestrating Technical Sales involvement for early‑stage opportunity creation, technical validation & technical closure to increase win rate and solution adoption
• Identify and develop growth opportunities within assigned accounts, leveraging Technical Sales for technical validation, trials, and solution design to deepen engagement across stakeholders, uncover new internal use cases, and expand adoption of the Sartorius portfolio
• Drive adoption of innovative and newly launched products by positioning value, ensuring successful implementation, and delivering NPI‑related targets (e.g., adoption rate, conversion from trials) to accelerate time‑to‑revenue
• Integrate newly won customers into the assigned account base to ensure continuity of relationships and expansion, capturing all new use cases into the account plan to enable systematic account development and prevent value leakage post‑sale
• Actively use SFDC to maintain pipeline accuracy, documenting all customer interactions, and ensuring accurate forecasting and data‑driven territory steering to support effective prioritization and performance transparency

What Will Convince Us

• Bachelor’s degree in Life Sciences, Engineering, or related field
• 3+ years field sales experience in the life science or technical manufacturing industry, managing mid‑size or large accounts
• Bioprocessing, manufacturing, MSAT experience preference
• Strong commercial acumen with proven negotiation, opportunity management, and account planning skills
• Confident communicator able to influence diverse decision‑makers and effectively partner with Technical Sales to shape customer solutions
• High proficiency in CRM (SFDC) for pipeline management, forecasting, and data‑driven sales steering
• Self‑driven, results‑oriented, and capable of coordinating cross‑functional stakeholders to deliver account outcomes
• Willing to travel >50% as this role is heavily focused on external customers
• Identification with our core values: Sustainability, Openness, Enjoyment

Compensation for this position will be a base salary between $90,00.00 and $120,000.00 plus bonus depending on experience and qualifications.

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:

• Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
• Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
• Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
• Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
• Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
• Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.
• Retirement Savings Plan: 401 k (with generous company match)
• Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
• Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
• Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.

Please view equal employment opportunity posters provided by OFCCP here.

E-Verify Participation Info

E-Verify Workers Rights

For Residents of California please review;

CA Privacy Notice for Employees

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution.

www.sartorius.com/careers

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e‑mail at [e-mail]

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability, or based on status in any other protected group of class.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e‑mail at [e-mail]

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution.

www.sartorius.com/careers