Research & Development Field Account Manager Strategic Accounts -Massachusetts/ New Jersey

Sartorius North America; Boston (MA); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Professional development

Work-life balance

Onboarding & integration

Global collaboration

Health plans

401(k) with generous match

Flexible spending accounts

Life insurance & EAP

Job summary

Sartorius North America is seeking a field-based Research & Development Field Account Manager for Massachusetts and New Jersey. You will drive early-stage value creation by engaging R&D sites, maintaining onsite presence, and converting seedings into commercial opportunities. Travel >50% is expected, with a base salary and incentive plan.

Qualifications

• Master's degree in Life Sciences or comparable field.
• 3+ years in customer-facing roles in biopharma environments with strong R&D exposure.
• Able to translate R&D needs into structured validation and adoption paths.
• Influences senior decision makers and partners with Technical Sales to shape solutions.
• Strong stakeholder management and disciplined documentation in CRM.

Responsibilities

• Build relationships with Strategic Account R&D sites and senior stakeholders.
• Map molecule pipeline visibility from discovery through R&D for early seeding.
• Identify early-stage opportunities and coordinate cross-unit validation support.
• Drive validation through trials, including scale-up/down and manufacturing readiness.
• Support pilot/clinical trials and enable manufacturing-ready processes.
• Flag footprint changes and risks to internal stakeholders for governance.
• Handover validated programs to commercial scope with clear next actions.

Skills

Customer relationship management

Stakeholder engagement

Technical sales support

Communication skills

Travel readiness

Education

Master's degree in Life Sciences

Tools

SFDC (Salesforce)

Job description

The Research & Development Field Account Manager Strategic Accountsis a field-based role who drives earlystage value creation in assigned Strategic Accounts by building deep customer R&D site engagement, maintaining regular onsite presence at discovery and R&D labs, (located in Massachusetts & New Jersey), supporting pilot and clinicalphase process trials, ensuring transparency and control of the molecule and process footprint, and converting validated technology seedings into structured opportunities for commercial teams. The ideal candidate will reside in either Massachusetts, or New Jersey.

What you will accomplish together with us:

• Build sustained relationships at Strategic Account R&D sites with scientific and managerial stakeholders to increase access, trust, early visibility of molecule programs, discovery and R&D process decisions
• Map and maintain molecule pipeline visibility by tracking program status, site footprint, and upcoming decision points from discovery through R&D to enable timely technology seeding and opportunity creation
• Identify and prioritize early stage technology seeding opportunities by translating R&D process needs and discovery stage requirements (e.g. media, cell line, critical raw materials, data/analytics enablement) into concrete use cases and aligning required Business Units technical experts for validation support, including new molecules, processes, and modalities to create future long term value beyond existing business
• Drive validation of selected technologies through process & product trials and defined process steps with the customer, including scale up / scale down and manufacturing sensitive validation where applicable, applying a process consultancy approach, documenting outcomes and readiness signals to support progression toward pilot/clinical or manufacturing adoption
• Support pilot and clinical phase (Phase I-III) process and product trials by enabling scale up / scale down validation, process optimization, and manufacturing sensitive readiness in collaboration with Product Development, Tech Transfer, and CMOs
• Control and monitor the new process landscape within the account (new processes, transfers, new modalities) by flagging footprint changes, risks, and implications early to relevant internal stakeholders
• Execute structured handovers of validated programs to the commercial scope by packaging stakeholder maps, process context, validation evidence, and next actions

What will convince us:

• Master's degree in Life Sciences, Biotechnology, Biochemical Engineering, or comparable field
• 3+ years in customer-facing roles in biopharma environments (e.g., process development support, technical sales, applications, scientific support) with strong exposure to R&D contexts
• Demonstrated ability to operate credibly in highly scientific environments and translate early R&D needs into structured validation and adoption paths
• Confident communicator able to influence diverse, senior decision makers and partner with Technical Sales to shape complex customer solutions
• Strong stakeholder management across customer R&D networks and internal matrix teams
• High proficiency in CRM (SFDC) and disciplined documentation for structured handover (pipeline tracking, customer processes, validation evidence, decision points) for data driven sales steering
• Willing to travel >50% as this role is heavily focused on external customers
• Identification with our core values: Sustainability, Openness, Enjoyment

Compensation for this position will be a base salary between $100,000 and $125,000, depending on experience and qualifications, plus a sales incentive plan and car allowance.

What We Offer

• Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
• Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
• Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
• Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as "Coaching", "Agile Working" and a "Businesswomen's Network"
• Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
• Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.
• Retirement Savings Plan: 401 k (with generous company match)
• Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
• Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women's Health, Health Advocate
• Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.

Please view equal employment opportunity posters provided by OFCCP here.

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Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution.

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. www.sartorius.com/career

www.sartorius.com/careers