Field Account Manager

Sartorius North America; Columbus (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) match

Health plans

Flexible work schedules

Career development

Global team

Job summary

Sartorius North America is seeking a results-driven Field Sales professional to manage strategic accounts in the life sciences sector.

You will build relationships, lead opportunity management, and collaborate with Technical Sales to drive adoption of Sartorius portfolio, with travel over 50%.

The role emphasizes CRM (SFDC) proficiency, negotiation, and cross-functional coordination to protect revenue and grow share.

Qualifications

• Bachelor's degree in Life Sciences, Engineering, or related field.
• 3+ years field sales experience in the life science or technical manufacturing industry, managing mid size or large accounts.
• Bioprocessing, manufacturing, MSAT experience preference.
• Strong commercial acumen with proven negotiation, opportunity management, and account planning skills.
• Confident communicator able to influence diverse decision makers and effectively partner with Technical Sales to shape customer solutions.
• High proficiency in CRM (SFDC) for pipeline management, forecasting, and data driven sales steering.
• Self driven, results oriented, and capable of coordinating cross functional stakeholders to deliver account outcomes.
• Willing to travel >50% as this role is heavily focused on external customers.
• Identification with our core values: Sustainability, Openness, Enjoyment.

Responsibilities

• Build and maintain strong, multi level, long term customer relationships to strengthen account engagement, satisfaction, & retention and protect recurring revenue.
• Expand Sartorius' share of wallet within assigned accounts by actively driving cross selling and multi product penetration in line with account plans and expected portfolio mix to increase revenue per account.
• Lead the commercial stages of the sales cycle (proposal, negotiation, commercial closure) for opportunities within assigned accounts, orchestrating Technical Sales involvement for early stage opportunity creation, technical validation & technical closure to increase win rate and solution adoption.
• Identify and develop growth opportunities within assigned accounts, leveraging Technical Sales for technical validation, trials, and solution design to deepen engagement across stakeholders, uncover new internal use cases, and expand adoption of the Sartorius portfolio.
• Drive adoption of innovative and newly launched products by positioning value, ensuring successful implementation, and delivering NPI related targets (e.g., adoption rate, conversion from trials) to accelerate time to revenue.
• Integrate newly won customers into the assigned account base to ensure continuity of relationships and expansion, capturing all new use cases into the account plan to enable systematic account development and prevent value leakage post sale.
• Actively use SFDC to maintain pipeline accuracy, documenting all customer interactions, and ensuring accurate forecasting and data driven territory steering to support effective prioritization and performance transparency.

Skills

Negotiation

Account planning

CRM (SFDC)

Cross-functional collaboration

Communication

Travel readiness

Education

Bachelor's degree in Life Sciences, Engineering, or related field

Job description

What you will accomplish together with us:

• Build and maintain strong, multi level, long term customer relationships to strengthen account engagement, satisfaction, & retention and protect recurring revenue

• Expand Sartorius' share of wallet within assigned accounts by actively driving cross selling and multi product penetration in line with account plans and expected portfolio mix to increase revenue per account

• Lead the commercial stages of the sales cycle (proposal, negotiation, commercial closure) for opportunities within assigned accounts, orchestrating Technical Sales involvement for early stage opportunity creation, technical validation & technical closure to increase win rate and solution adoption

• Identify and develop growth opportunities within assigned accounts, leveraging Technical Sales for technical validation, trials, and solution design to deepen engagement across stakeholders, uncover new internal use cases, and expand adoption of the Sartorius portfolio

• Drive adoption of innovative and newly launched products by positioning value, ensuring successful implementation, and delivering NPI related targets (e.g., adoption rate, conversion from trials) to accelerate time to revenue

• Integrate newly won customers into the assigned account base to ensure continuity of relationships and expansion, capturing all new use cases into the account plan to enable systematic account development and prevent value leakage post sale

• Actively use SFDC to maintain pipeline accuracy, documenting all customer interactions, and ensuring accurate forecasting and data driven territory steering to support effective prioritization and performance transparency

What will convince us:

• Bachelor's degree in Life Sciences, Engineering, or related field

• 3+ years field sales experience in the life science or technical manufacturing industry, managing mid size or large accounts

• Bioprocessing, manufacturing, MSAT experience preference

• Strong commercial acumen with proven negotiation, opportunity management, and account planning skills

• Confident communicator able to influence diverse decision makers and effectively partner with Technical Sales to shape customer solutions

• High proficiency in CRM (SFDC) for pipeline management, forecasting, and data driven sales steering

• Self driven, results oriented, and capable of coordinating cross functional stakeholders to deliver account outcomes

• Willing to travel >50% as this role is heavily focused on external customers

• Identification with our core values: Sustainability, Openness, Enjoyment

Compensation for this position will be a base salary between $90,00.00 and $120,000.00 plus bonus depending on experience and qualifications.

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as "Coaching", "Agile Working" and a "Businesswomen's Network"
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women's Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.

Please view equal employment opportunity posters provided by OFCCP here.

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Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution.