Field Account Executive: DMV & Vehicle Solutions

Vitu, Inc.; Wisconsin; On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

Company-provided vehicle

Healthcare coverage

Flexible Spending Accounts (FSA)

Generous PTO

Retirement planning

Job summary

Vitu, Inc. seeks an Account Executive for Northwest Wisconsin to build and manage relationships with DMV-related clients. The role covers Eau Claire, Chippewa Falls, Superior and Wausau, requiring residence near these areas to support dealers effectively.

You will train dealership staff, review DMV processes, monitor compliance, and provide multi-channel support. A company vehicle is included; occasional travel up to 150 miles is expected.

Qualifications

• Experience with Reports of Sale and DMV documents for new and used vehicles.
• Account management in a B2B environment.
• Experience with DMV accounting and bundle reconciliation.
• EVR program knowledge (E-filing).
• Knowledge of DMV regulations pertaining to registration processing.
• Experience with Chrome and Firefox configuration and settings.
• Proficient with Word, Excel, and Google Drive.
• Able to communicate with high-level executives.
• Able to work independently with limited supervision.
• Travel up to 150 miles.

Responsibilities

• Train dealership personnel on the use of Vitu.
• Meet with dealership management to review DMV processes and procedures.
• Monitor dealer error rates, active user list, and licenses to ensure DMV compliance.
• Maintain a strong business relationship with key dealership personnel.
• Provide Vitu support via phone, chat and email as needed.
• Deliver exceptional customer service and proactively meet client needs.
• Client Advocate - suggest improvements to the program on behalf of the client.
• Compliance - ensure dealerships follow DMV EVR & RIA procedures; conduct audits.
• DMV Support - assist clients with complex DMV issues.
• Navigate a dealer's DMS to ensure DMV fees are calculated properly.
• Conduct DMV fee training in-person and via webinar.

Skills

Client relationships

Communication

Independent work

Travel readiness

Tools

Chrome

Firefox

Job description

Vitu, Inc. seeks an Account Executive for Northwest Wisconsin to build and manage relationships with DMV-related clients. The role covers Eau Claire, Chippewa Falls, Superior and Wausau, requiring residence near these areas to support dealers effectively.

You will train dealership staff, review DMV processes, monitor compliance, and provide multi-channel support. A company vehicle is included; occasional travel up to 150 miles is expected.