Fiber Technician: Install & Troubleshoot Fast Internet

Internal; Jacksonville (NC); Presencial; USD 42 000 - 64 000; Tempo integral

Resumo da oferta

Metronet in Jacksonville, NC is hiring a Fiber Technician to install and service high‑speed fiber internet for residential and business customers. You’ll handle installations, disconnections, and service changes from the fiber terminal to CPE, with hands-on troubleshooting on-site.

The role emphasizes educating customers, maintaining professionalism with clients and team members, and meeting performance metrics. Overtime, on-call duties, and travel may be required.

Qualificações

• High School Diploma or GED required.
• Experience with a telecom/fiber company preferred but not required.
• Physical ability to lift up to 75 lbs and climb ladders up to 25 ft with safety gear.

Responsabilidades

• Install and troubleshoot Metronet services from the terminal to Customer Premise Equipment (CPE).
• Provide in-depth customer education on Metronet products and services.
• Earn commissions by explaining Metronet services and products to customers.
• Be professional with customers and fellow associates.
• Work toward meeting key performance metrics.
• Perform on-call rotation after hours and travel for training as needed.

Conhecimentos

Telecom/fiber experience

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Metronet in Jacksonville, NC is hiring a Fiber Technician to install and service high‑speed fiber internet for residential and business customers. You’ll handle installations, disconnections, and service changes from the fiber terminal to CPE, with hands-on troubleshooting on-site.

The role emphasizes educating customers, maintaining professionalism with clients and team members, and meeting performance metrics. Overtime, on-call duties, and travel may be required.