Fiber Technician – Commission & Field Installations

Metronet; Jacksonville (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Metronet in Jacksonville, NC is seeking a Fiber Technician to install and troubleshoot high-speed internet services from the fiber terminal to customer premises. You will educate customers on Metronet products and services and may earn commissions by explaining offerings.

Candidates should have a High School Diploma or GED; telecom/fiber experience is a plus. You must lift up to 75 lbs, work in attics or crawl spaces, and hold a valid driver’s license. On-call and overtime may be required.

Qualifications

• High School Diploma or GED.
• Telecom/fiber experience preferred but not required.
• Physical ability to work in attics, crawl spaces and in adverse weather.
• Ability to lift up to 75 lbs and use ladders safely.
• Valid driver's license and clean driving record.

Responsibilities

• Install and troubleshoot Metronet services from the terminal to CPE.
• Provide in-depth customer education on Metronet products.
• Earn commissions by explaining Metronet services to customers.
• Maintain professionalism with customers and teammates.
• Work toward meeting key performance metrics.

Skills

Fiber installation

Customer education

Customer service

Teamwork

Education

High School Diploma or GED

Tools

Basic hand tools

Ladders

Job description

Metronet in Jacksonville, NC is seeking a Fiber Technician to install and troubleshoot high-speed internet services from the fiber terminal to customer premises. You will educate customers on Metronet products and services and may earn commissions by explaining offerings.

Candidates should have a High School Diploma or GED; telecom/fiber experience is a plus. You must lift up to 75 lbs, work in attics or crawl spaces, and hold a valid driver’s license. On-call and overtime may be required.