Fiber Technician: Fast, Hands-On Internet Installations

MetroNet; Saginaw (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical premium coverage

Disability and Life insurance

401(k) match

Equipment provided

Advancement opportunities

Discounted Metronet service

Company vehicle

Fuel card

Job summary

Metronet in Saginaw, MI is hiring a Fiber Technician to install, test, and troubleshoot residential and commercial fiber services from the terminal to customer equipment. You will perform basic to advanced installations, service changes, and on-site troubleshooting while educating customers on our offerings.

You will also support on-call rotations, travel for training as needed, and strive to meet performance metrics in a fast-paced, service-oriented environment.

Qualifications

• High School Diploma or GED.
• Telecom / fiber experience preferred but not required.
• Physical ability to work kneeling or standing for long periods.
• Physical ability to work in attics, crawl spaces, and adverse weather.
• Ability to climb ladders up to 25 feet with proper equipment.
• Able to lift and carry loads up to 75 lbs including ladder.
• Operate and maintain basic tools and equipment with training.
• Valid driver’s license and satisfactory driving record.
• Willingness to work as a team and independently.
• Must be legally authorized to work in the U.S.

Responsibilities

• Install and troubleshoot services from terminal to Customer Premise Equipment (CPE).
• Provide in-depth customer education on Metronet products and services.
• Earn commissions by explaining Metronet services and products to customers.
• Maintain professional conduct with customers and colleagues.
• Work toward meeting key performance metrics.

Skills

Customer service

Physical stamina

Teamwork

Safety consciousness

Communication skills

Education

High School Diploma or GED

Tools

Basic hand tools

Ladders and safety equipment

Company vehicle operation training

Job description

Metronet in Saginaw, MI is hiring a Fiber Technician to install, test, and troubleshoot residential and commercial fiber services from the terminal to customer equipment. You will perform basic to advanced installations, service changes, and on-site troubleshooting while educating customers on our offerings.

You will also support on-call rotations, travel for training as needed, and strive to meet performance metrics in a fast-paced, service-oriented environment.