Fiber Technician - Field Install & Troubleshoot

Metronet; Omaha, Northern (NE, KY); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Company vehicle and fuel card

Tools, equipment, and training

80% medical premiums paid by company

Disability and Life insurance

401(k) company match

Discounted Metronet service

Employee assistance program (EAP)

Opportunities for advancement

Associate perks and discounts

Job summary

Metronet is hiring a Fiber Technician in Omaha, NE to perform installations, disconnects, and service changes for residential and business customers. You will troubleshoot from the fiber terminal to customer equipment and educate customers on Metronet products.

The role includes on-call duties, overtime, and occasional travel, with a pay range of $20–$22 per hour. Metronet offers competitive benefits and a path for advancement in a 100% fiber network environment.

Qualifications

• High School Diploma or GED.
• Experience with a telecom/fiber company preferred but not required.
• Physical ability for kneeling/standing for long periods.
• Ability to climb ladders up to 25 feet with safety equipment.
• Ability to lift up to 75 lbs including ladder.
• Legal authorization to work in the U.S.

Responsibilities

• Install and troubleshoot Metronet services from the terminal to CPE.
• Provide in-depth customer education on Metronet products and services.
• Earn commissions by explaining Metronet services and products.
• Maintain professionalism with customers and colleagues.
• Work toward meeting key performance metrics.
• Perform on-call rotation and overtime as needed.

Skills

Valid driver's license

Team player

Willingness to travel

Ability to lift up to 75 lbs

Able to work in attics/crawl spaces

Telecom/fiber installation knowledge (

Education

High School Diploma or GED

Job description

Metronet is hiring a Fiber Technician in Omaha, NE to perform installations, disconnects, and service changes for residential and business customers. You will troubleshoot from the fiber terminal to customer equipment and educate customers on Metronet products.

The role includes on-call duties, overtime, and occasional travel, with a pay range of $20–$22 per hour. Metronet offers competitive benefits and a path for advancement in a 100% fiber network environment.