Fiber Operations Training Specialist

Socket Fiber; Columbia Township (MO); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and 401

Free fiber service

Tuition reimbursement

Coaching for employees & families

Community engagement opportunities

Job summary

Socket Fiber is hiring a Training Instructor to lead instructor-led workshops, virtual classes, and hands-on labs for new hires and existing employees. You will create manuals and digital learning modules, track progress in the LMS, and ensure content stays current with telecom tech and safety standards.

The role requires strong communication, coaching, and facilitation skills, plus experience in delivering diverse training formats.

Qualifications

• 2–5 years in telecom or technical training.
• Working knowledge of fiber optic technology and field ops.
• Ability to develop and deliver instructor-led, virtual, and hands-on training.
• Strong public speaking, listening, coaching, and facilitation skills.
• Experience using LMS to manage training records and learner progress.

Responsibilities

• Lead instructor-led workshops, virtual classes, and hands-on lab sessions.
• Create training manuals, digital learning modules, job aids, guides, and practical assessments.
• Use an LMS to track learner progress, assessment results, completion records, and feedback.
• Update courses and resources to reflect telecom advancements, software updates, equipment changes, and applicable safety standards.
• Answer technical questions and provide individual coaching or performance remediation when needed.
• Gather learner feedback and review assessment results to improve training content and delivery.
• Collaborate with technical leaders and subject matter experts to validate training accuracy and align instruction with operational needs.
• Conduct on-site inspections to ensure installations are completed according to Socket Fiber’s standards.
• Maintain regular, reliable attendance.

Skills

Public speaking

Coaching

Facilitation

LMS usage

Fiber optics

Technical training

Education

Bachelor's degree in Telecommunications

Tools

LMS (Learning Management System)

Job description

Socket Fiber is hiring a Training Instructor to lead instructor-led workshops, virtual classes, and hands-on labs for new hires and existing employees. You will create manuals and digital learning modules, track progress in the LMS, and ensure content stays current with telecom tech and safety standards.

The role requires strong communication, coaching, and facilitation skills, plus experience in delivering diverse training formats.