Fiber Network Maintenance Technician: OSP & WiFi Expert

Ripple Fiber; Longmont (CO); On-site; USD 67,000 - 79,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Supportive work environment

Job summary

Ripple Fiber in Colorado is seeking a Maintenance Technician to join our fast-growing team. The role focuses on advanced troubleshooting and repair of outside plant fiber networks, including FTTH XGS-PON and WiFi optimization.

You will maintain and repair OSP fiber, splice, test, document work, and support customers with fast, reliable service while learning to use OTDRs, power meters, and network monitoring tools.

Qualifications

• 1-2 years of experience in any technical fieldwork (OSP/ISP or similar).
• Basic knowledge of fiber networks or WiFi.
• Familiarity with tools like OTDR, fusion splicers, or bandwidth testers (or eagerness to learn them).
• Curiosity about TCP/IP, IP addressing, and tools like NetSpot, iPerf, or Ookla.
• Certifications (preferred but not required).
• FOA Certified Fiber Optic Technician (CFOT) or similar.
• OSHA or safety certifications for OSP work.

Responsibilities

• Dive into maintaining and fixing OSP fiber optic systems (aerial, underground, handholes, splice enclosures) with expert guidance.
• Learn to locate and repair fiber faults using OTDR, power meters, and visual fault locators.
• Perform routine inspections and preventive maintenance to keep our network running smoothly.
• Splice, terminate, and test fiber optic cables.
• Keep detailed records of work (splicing diagrams, OTDR traces, maintenance logs) to stay organized.
• Audit fiber routes and update GIS/plant documentation to keep our systems up to date.
• Diagnosing and fixing issues across XGS-PON networks (from CPE to OLT) through hands-on training.
• Monitor bandwidth, spot congestion, and tackle signal issues to keep connections blazing fast.
• Configuring, replacing, or reprovisioning ONT’s.
• Troubleshoot WiFi issues (coverage, interference, device limits) using tools like WiFi analyzers, iPerf, and Ookla.
• Learn to optimize routers, channels, and settings (2.4GHz, 5GHz, WiFi 6) to boost performance.
• Solve customer speed complaints by testing throughput and finding bottlenecks (CPE, wiring, or OLT).
• Educate customers on WiFi best practices to make their internet experience awesome.

Skills

Fiber networks

WiFi

TCP/IP

NetSpot

iPerf

Ookla

Education

CFOT or similar

OSHA safety certifications

Tools

OTDR

Fusion splicers

Bandwidth testers

Job description

Ripple Fiber in Colorado is seeking a Maintenance Technician to join our fast-growing team. The role focuses on advanced troubleshooting and repair of outside plant fiber networks, including FTTH XGS-PON and WiFi optimization.

You will maintain and repair OSP fiber, splice, test, document work, and support customers with fast, reliable service while learning to use OTDRs, power meters, and network monitoring tools.