Fiber Installation Technician - Hands-On Field Growth

Kanaan Communications, LLC; Independence Township (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Paid time off & holidays

Health insurance (medical, dental, etc

401(k) with company match

Stock purchase plan

Education reimbursement

Legal insurance

Gym discounts

Job summary

Kanaan Communications, LLC is hiring a Technician Fiber Installation to install and service fiber optic networks. You will ensure reliable service, troubleshoot issues, and coordinate with customers to confirm service details, while maintaining equipment and vehicle readiness.

Ideal candidates are 18+, authorized to work in the U.S., with a high school diploma or equivalent and a valid state driver's license.

Qualifications

• Install, disconnect, reconnect, add, change, and troubleshoot fiber optic internet and telephone services.
• Identify and remedy sources of customer-perceived issues.
• Educate customers on product and service usage.

Responsibilities

• Install, disconnect, reconnect, add, change, and troubleshoot fiber optic internet and telephone based on guidelines
• Install, setup and configure all equipment
• Identify and remedy sources of customer-perceived issues
• Review all requested services with the customer for understanding and agreement
• Educate the customer regarding product and service usage
• Clean, maintain, and stock vehicle and equipment
• Work overtime, travel, and perform on-call/afterhours responsibilities as needed
• Perform work in all weather conditions
• Other duties as assigned

Skills

Fiber installation

Troubleshooting

Equipment setup

Education

High School Diploma or GED

Job description

Kanaan Communications, LLC is hiring a Technician Fiber Installation to install and service fiber optic networks. You will ensure reliable service, troubleshoot issues, and coordinate with customers to confirm service details, while maintaining equipment and vehicle readiness.

Ideal candidates are 18+, authorized to work in the U.S., with a high school diploma or equivalent and a valid state driver's license.