Fiber & Network Install Technician for Homes & Businesses

Hawaiian Telcom; Kōheo (HI); On-site; USD 38,000 - 54,000; Full time

Job summary

Hawaiian Telcom is seeking a field technician to install and repair fiber and copper services for residential and business customers in Hawaii. You will install equipment, troubleshoot lines, and educate customers on using HTTV, HSI, and Telephone devices.

You will work with a range of cables, perform terminations and splices, and document work orders while traveling between daily sites in a company vehicle. OT may apply, safety rules observed.

Qualifications

• Tests - results obtained in standard tests must meet minimum requirements established by the testing program.
• Physical Demands: ability to lift and carry tool boxes, climb poles/ladders, work in confined areas, identify tones/colors.
• Mental Demands: valid driver’s license; ability to obtain various security clearances; alertness and attention to detail.

Responsibilities

• Installs fiber and copper services to homes or businesses and instructs customers on equipment usage.
• Installs, rearranges, and removes structured wiring including CAT3, CAT5e, CAT6, COAX, and fiber; sets up ONTs and residential gateways.
• Assists customers with Wi-Fi network configuration and assessment; verifies light readings, speed, and wireless coverage.
• Records work data and updates orders using mobile devices and computers; communicates status to customers.
• Operates company vehicle to travel to daily work sites; adheres to safety practices.

Job description

Hawaiian Telcom is seeking a field technician to install and repair fiber and copper services for residential and business customers in Hawaii. You will install equipment, troubleshoot lines, and educate customers on using HTTV, HSI, and Telephone devices.

You will work with a range of cables, perform terminations and splices, and document work orders while traveling between daily sites in a company vehicle. OT may apply, safety rules observed.