Fiber & Home Networking Installation Technician

Hawaiian Telcom; Kaunakakai (HI); On-site; USD 38,000 - 54,000; Full time

Job summary

Hawaiian Telcom seeks a versatile Installation and Repair Technician to install and repair fiber and copper services for residential and business customers. You will set up High Speed Internet equipment, locate issues, and instruct customers on using HTTV and related devices.

This role requires climbing poles, lifting equipment, working in varied weather, and weekday/weekend shifts. You will travel to daily sites in a safety-conscious team environment with strict adherence to company policies.

Qualifications

• Ability to identify and distinguish tones/levels.
• Ability to identify and distinguish colors.
• Ability to lift and carry tool boxes, parts containers and installation loads.
• Ability to climb poles/ladders.
• Valid driver's license; must be able to operate manual transmission.
• Indoor-outdoor work; overtime and travel as needed.

Responsibilities

• Installs fiber and copper services to homes or business firms; discusses service needs with customers and instructs on equipment.
• Installs, rearranges, and removes cabling including CAT3, CAT5e, CAT6, COAX, and Fiber; installs ONTs and gateway devices.
• Assists customers with WiFi network configuration and assessment.
• Uses test equipment to verify correct wiring, light readings, and wireless coverage.
• Interfaces with customers and vendors; provides status updates and informs of changes.
• Operates company vehicle to travel to daily work sites.

Job description

Hawaiian Telcom seeks a versatile Installation and Repair Technician to install and repair fiber and copper services for residential and business customers. You will set up High Speed Internet equipment, locate issues, and instruct customers on using HTTV and related devices.

This role requires climbing poles, lifting equipment, working in varied weather, and weekday/weekend shifts. You will travel to daily sites in a safety-conscious team environment with strict adherence to company policies.