Fiber Network Dispatch Coordinator

Astound; Indianapolis (IN); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k with employer match

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

PTO 80 hours

Floating holiday 40 hours

Paid holidays 7 days

Paid sick leave

Tuition reimbursement

Employee discount

Job summary

Astound is hiring for a front-line support role in Indianapolis. The hourly wage ranges from $16.00 to $25.00 and includes a bonus potential, plus a comprehensive benefits package (PTO, holidays, tuition reimbursement, 401(k) with employer match, and employee discounts).

You will use Microsoft Office and G-Suite and coordinate with technicians and customers to ensure smooth service delivery. Requires a high school diploma or equivalent and 0 years of experience.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Proficient with Microsoft Office and Google Workspace (G-Suite).
• Effective written and verbal communication skills.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Job description

Astound is hiring for a front-line support role in Indianapolis. The hourly wage ranges from $16.00 to $25.00 and includes a bonus potential, plus a comprehensive benefits package (PTO, holidays, tuition reimbursement, 401(k) with employer match, and employee discounts).

You will use Microsoft Office and G-Suite and coordinate with technicians and customers to ensure smooth service delivery. Requires a high school diploma or equivalent and 0 years of experience.