Fiber Internet Services Technician

United Cooperative Services; Cleburne (TX); Sur place; USD 68 000 - 78 000; Plein temps

Résumé du poste

United Cooperative Services in Cleburne, TX is seeking an Internet Services Technician for the Internet Services Department. You will install and repair FTTP and VoIP services, enter member premises to install and troubleshoot customer-premise equipment (CPE), and support service levels.

The role requires at least 2 years in related experience and in a customer-facing capacity, with willingness to travel and participate in on-call rotations.

Qualifications

• At least 2 years of related field experience.
• 2 years in a customer-facing role with 3rd party installation vendors or similar.
• Willingness to travel and adapt to on-call hours.

Responsabilités

• Install and repair FTTP and VoIP services.
• Enter member premises to install and troubleshoot customer-premise equipment (CPE).
• Maintain and stock tools and materials; ensure safety policies are followed.
• Provide data and follow-up to internal and external stakeholders.

Connaissances

Customer service

Communication

FTTH knowledge

Problem solving

Description du poste

United Cooperative Services in Cleburne, TX is seeking an Internet Services Technician for the Internet Services Department. You will install and repair FTTP and VoIP services, enter member premises to install and troubleshoot customer-premise equipment (CPE), and support service levels.

The role requires at least 2 years in related experience and in a customer-facing capacity, with willingness to travel and participate in on-call rotations.