Fiber Internet Installer & Field Technician

BrightSpeed LLC; Henderson (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

401(k) plan with company match

Employee assistance program

Job summary

BrightSpeed LLC in Henderson, North Carolina is seeking a Customer Service Technician to perform installation, maintenance, and troubleshooting of internet networks. The successful candidate will work in various conditions and ensure high customer satisfaction.

This role requires a High School diploma, a valid driver's license, and the ability to work in confined spaces. BrightSpeed offers competitive pay and comprehensive benefits, supporting employee wellness and growth.

Qualifications

• Able to distinguish colors on facilities.
• Valid driver’s license and satisfactory driving record.
• Experienced in customer-facing roles.

Responsibilities

• Installing, maintaining and troubleshooting high-speed internet.
• Performing maintenance and repair on outside plant facilities.
• Climbing poles and digging in utility access holes.

Skills

Customer service skills

Basic computer skills

Ability to work in confined spaces

Active listening

Teamwork

Education

High School diploma or equivalent

Job description

BrightSpeed LLC in Henderson, North Carolina is seeking a Customer Service Technician to perform installation, maintenance, and troubleshooting of internet networks. The successful candidate will work in various conditions and ensure high customer satisfaction.

This role requires a High School diploma, a valid driver's license, and the ability to work in confined spaces. BrightSpeed offers competitive pay and comprehensive benefits, supporting employee wellness and growth.