Fiber Field Tech I – Install & Troubleshoot

Lumos Fiber; High Point (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive health, dental, and vision coverage

401K plan with employer contribution

Employee assistance program with professional support

Job summary

A fiber optic internet provider is seeking Operations Service Technicians to install, troubleshoot, and maintain fiber services for customers in High Point, North Carolina. The role involves working directly with clients to ensure consistent connectivity and quality service. Candidates must possess a high school diploma, valid driver's license, and have excellent problem-solving skills. This position offers competitive compensation, including comprehensive health benefits and a supportive work environment focused on continuous improvement.

Qualifications

• 0-2 years of related experience.
• Valid, fully unencumbered Driver’s License required.
• Fiber or Telecom industry experience preferred.

Responsibilities

• Install and troubleshoot customer on-premise equipment.
• Perform data entry tasks related to service updates.
• Troubleshoot and resolve wireless connectivity issues.

Skills

Technical troubleshooting

Customer service

Basic voice, data, and video service installation

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

A fiber optic internet provider is seeking Operations Service Technicians to install, troubleshoot, and maintain fiber services for customers in High Point, North Carolina. The role involves working directly with clients to ensure consistent connectivity and quality service. Candidates must possess a high school diploma, valid driver's license, and have excellent problem-solving skills. This position offers competitive compensation, including comprehensive health benefits and a supportive work environment focused on continuous improvement.