Fiber Installation Technician — Field Tech with Growth Path

dycomind; West Des Moines (IA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Weekly paychecks

Paid time off

Parental leave

Holidays

Insurance (medical, dental, vision, F)

401(k) with company match

Stock purchase plan

Education reimbursement

Legal insurance

Discounts on gym memberships and pet保险

Job summary

Prince Telecom, LLC seeks a Technician Fiber Installation to install, troubleshoot, and maintain fiber optic networks in West Des Moines, IA. This field role requires handling equipment and ensuring reliable service for customers.

You will educate customers, work in all weather conditions, and may travel or work overtime as needed. The position offers comprehensive benefits and team support for safety and career growth.

Qualifications

• Must be 18 years or older.
• Authorized to work in the United States.
• High School Diploma or GED or equivalent work experience.
• Valid State driver’s license with acceptable driving record.

Responsibilities

• Install, disconnect, reconnect, add, change, and troubleshoot fiber optic internet and telephone per guidelines.
• Install, setup and configure all equipment.
• Identify and remedy sources of customer-perceived issues.
• Review requested services with the customer to ensure understanding and agreement.
• Educate the customer on product and service usage.
• Maintain and stock vehicle and equipment.
• Work overtime, travel, and perform on-call/after-hours responsibilities as needed.
• Perform work in all weather conditions.
• Other duties as assigned.

Skills

Customer service

Problem solving

Communication

Safety awareness

Education

High School Diploma or GED

Job description

Prince Telecom, LLC seeks a Technician Fiber Installation to install, troubleshoot, and maintain fiber optic networks in West Des Moines, IA. This field role requires handling equipment and ensuring reliable service for customers.

You will educate customers, work in all weather conditions, and may travel or work overtime as needed. The position offers comprehensive benefits and team support for safety and career growth.