Technician Fiber Installation

dycomind; West Des Moines (IA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Weekly paychecks

Paid time off

Parental leave

Holidays

Insurance (medical, dental, vision, F)

401(k) with company match

Stock purchase plan

Education reimbursement

Legal insurance

Discounts on gym memberships and pet保险

Job summary

Prince Telecom, LLC seeks a Technician Fiber Installation to install, troubleshoot, and maintain fiber optic networks in West Des Moines, IA. This field role requires handling equipment and ensuring reliable service for customers.

You will educate customers, work in all weather conditions, and may travel or work overtime as needed. The position offers comprehensive benefits and team support for safety and career growth.

Qualifications

• Must be 18 years or older.
• Authorized to work in the United States.
• High School Diploma or GED or equivalent work experience.
• Valid State driver’s license with acceptable driving record.

Responsibilities

• Install, disconnect, reconnect, add, change, and troubleshoot fiber optic internet and telephone per guidelines.
• Install, setup and configure all equipment.
• Identify and remedy sources of customer-perceived issues.
• Review requested services with the customer to ensure understanding and agreement.
• Educate the customer on product and service usage.
• Maintain and stock vehicle and equipment.
• Work overtime, travel, and perform on-call/after-hours responsibilities as needed.
• Perform work in all weather conditions.
• Other duties as assigned.

Skills

Customer service

Problem solving

Communication

Safety awareness

Education

High School Diploma or GED

Job description

Job Description

Technician Fiber Installation

West Des Moines, IA

Field

Hourly Unit

Discover a more connected career

At Prince Telecom, LLC, as a Technician Fiber Installation, you’ll set up and take care of the fiber optic networks that help connect people. You'll make sure everything runs smoothly, fix any problems, and keep us connected without any interruptions.

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What you’ll do

• Install, disconnect, reconnect, add, change, and troubleshoot fiber optic internet, and telephone based on guidelines
• Install, setup and configure all equipment
• Identify and try to remedy sources of customer-perceived issues
• Review all requested services with the customer in order to ensure understanding and agreement
• Educate the customer regarding product and service usage
• Clean, maintain, and stock vehicle and equipment
• Work overtime, travel, and perform on-call/afterhours responsibilities as needed
• Perform work in all weather conditions
• Other duties as assigned

What you’ll need

• To be 18 years of age or older
• Authorization to work in the United States for this company
• High School Diploma, GED equivalent, or relevant work experience
• Valid State driver's license (cannot be Provisional), including an acceptable driving record

Physical abilities & exposures

• Routinely: work at heights, occasional entry into attics and crawl spaces and alone in remote locations, operate vehicle and heavy machinery; squeeze, fine hand motion, bend, stoop, stand, walk, climb stairs, and lift up to 55 pounds without assistance.
• Occasionally: use ladder, keyboard and mouse

Why grow your career with us

Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together

Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.