Fiber Field Tech I: Residential Install & Support

Ezee Fiber; Houston (TX); On-site; USD 28,000 - 44,000; Full time

Job summary

Ezee Fiber in Houston is seeking a Technician I, Field Ops-Residential to install and activate fiber services at customer premises, ensuring high-quality service delivery and customer satisfaction. This role offers growth in a fast-paced environment, with opportunities to work in the field and office, collaborating with a team that values innovation and community impact.

Candidates should have a HS diploma, basic fiber knowledge, and a drive to learn, with willingness to work evenings or

Qualifications

• High school diploma or equivalent; fiber optics certifications are a plus.
• 6 months to 2 years of fiber splicing and troubleshooting experience or training.
• Basic understanding of fiber optic systems and customer premise equipment.

Responsibilities

• Install fiber services at customer homes, including termination, splicing, and testing.
• Install, configure, and troubleshoot Customer Premise Equipment (CPE).
• Manage work orders independently, meet SLAs, and document job details.
• Perform splicing and identify faults using fiber loss testing.
• Maintain inventory of tools and fiber components.
• Provide professional service and educate customers on fiber technology.
• Follow safety protocols and company policies during all field operations.

Skills

Fiber splicing

Testing & troubleshooting

Outdoor/field work

Strong communication

Customer service

Education

High school diploma or equivalent

Fiber optics certifications (a plus)

Tools

Test equipment

CPE testing tools

Safety PPE

Job description

Ezee Fiber in Houston is seeking a Technician I, Field Ops-Residential to install and activate fiber services at customer premises, ensuring high-quality service delivery and customer satisfaction. This role offers growth in a fast-paced environment, with opportunities to work in the field and office, collaborating with a team that values innovation and community impact.

Candidates should have a HS diploma, basic fiber knowledge, and a drive to learn, with willingness to work evenings or