Fiber Construction Field Supervisor

Telecon; Phoenix (AZ); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Take-Home Company Truck

Medical, Dental & Vision from Day 1

Weekly Pay

401(k) with Company Match

PTO & 10 Paid Holidays

Company-Paid Life, AD&D, and Short- &/

Long-Term Disability

Employee Assistance Program

Company Discount Program

Employee Referral Program

Voluntary Benefits Available

Job summary

Telecon in Phoenix, AZ is seeking a Fiber Construction Field Supervisor to lead FTTH crews across the East Valley. You’ll read plant maps, run pre-cons with the city, and ensure projects stay on schedule while maintaining quality.

You’ll oversee drillers and hydrovac crews, coordinate with project managers, and enforce safety protocols. If you have hands-on FTTH experience and strong leadership, apply now.

Qualifications

• 2+ years of FTTH construction experience.
• Ability to read fiber plant maps and prints.
• Ability to run pre-cons with the city.
• Strong customer service and communication skills.
• Willingness to travel as required.
• Supervisor experience is a plus.

Responsibilities

• Oversee multiple FTTH fiber optic installation crews across the East Valley region.
• Coordinate with directional drillers, equipment operators, and hydrovac drivers to maintain workflow and quality.
• Travel to job sites to supervise operations and ensure on-time delivery.
• Run pre-cons with the city before new projects begin.
• White line bore paths on new projects ahead of utility locates.
• Plan and schedule installations with project managers and stakeholders.
• Provide field guidance and resolve issues as they arise.
• Enforce safety protocols and company policies on regional teams.
• Inspect completed work and identify corrective actions.
• Track daily progress and installation metrics for management.
• Identify process improvements and stay current on FTTH trends.

Skills

FTTH construction

Read construction prints

Pre-con with city

Customer service

Safety protocols

Tablet use

MS Teams

Travel willing

Tools

Vitruvi

Job description

We connect people, and that starts with crews in the field getting fiber built to homes on schedule. As a Fiber Construction Field Supervisor, you’ll run multiple crews on fiber-to-the-home (FTTH) builds. You’ll need at least two years in FTTH construction. Supervisor experience is a plus, but if you’ve been running the job without the title, that counts here.

Days start early and summers run hot. You’ll check progress and quality across your jobs, work through problems with drillers and hydrovac crews, and keep daily reports and as-builts current. New projects mean white lining bore paths and running pre-cons with the city. We’re still building out the team, so your experience shapes how jobs get run. Field leadership is growing with the work.

This fits someone who knows FTTH from the ground up and reads plant maps and prints. Crews follow your lead because you know the work. If you’ve white lined a bore path or run a pre-con, mention it when you apply.

Quick Facts

• Location: East Valley, AZ (Gilbert and Chandler area), reporting directly to job sites
• Wage: Annual salary, based on experience, plus take-home company truck
• Shift/Schedule: Full-time, early starts (typically 6 a.m., earlier in summer), 8–10 hour days, occasional Saturdays and evenings

Responsibilities

• Oversee multiple FTTH fiber optic installation crews across the East Valley region
• Work closely with directional drillers, equipment operators, and hydrovac drivers to keep workflow efficient, productive, and up to quality standards
• Drive to job sites throughout the region to oversee operations and make sure work is completed on time
• Run pre-cons with the city before new projects kick off
• White line bore paths on new projects ahead of utility locates
• Plan and schedule installations with project managers and other stakeholders, balancing customer requirements and project timelines
• Give field staff guidance and support, answering questions and resolving issues as they come up during installations
• Implement and enforce safety protocols and company policies consistently across regional teams, building a culture where safety comes first
• Inspect completed work against quality standards and identify corrective actions or areas for improvement
• Resolve customer concerns and complaints promptly, working with the customer service team to reach a satisfactory outcome
• Collaborate with engineering and design teams so installations are accurate and efficient
• Track and report daily progress, installation metrics, and obstacles to the management team
• Identify process improvements, cost savings, and efficiency gains while staying current on FTTH technology, industry trends, and best practices

Required Qualifications

• 2+ years of FTTH construction experience
• Working knowledge of FTTH/backbone, including an understanding of fiber optic cabling, connectors, terminations, and directional drilling, plus the ability to read construction prints
• Ability to run pre-cons with the city
• Familiarity with industry standards and best practices for fiber optic installation
• Strong customer service and communication skills, with the ability to build and maintain relationships with customers and stakeholders
• Ability to prioritize tasks, manage multiple projects at once, meet deadlines, and make sound decisions when problems come up in the field
• Comfortable using a tablet for daily reporting, plus Microsoft Teams and Word
• Valid driver’s license, clean driving record, and willingness to travel as required

Preferred Qualifications

• Experience supervising multiple crews in fiber optic or underground utility construction
• Experience white lining bore paths
• Experience with Vitruvi™ for daily reporting and as-builts
• Bilingual in Spanish and English
• Based in or within about 30 minutes of the East Valley

This position requires successful completion of a background check, motor vehicle record (MVR) review, and pre-employment drug screening, as applicable.

Physical Requirements

This role requires the ability to perform physically demanding tasks, including walking uneven and active job sites, standing for extended periods, getting in and out of vehicles throughout the day, and working in extreme heat. Employees must be able to safely lift and/or move up to 50 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

This role is primarily performed outdoors on active job sites and on the road between sites, with regular exposure to extreme summer heat, heavy equipment, traffic, and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

• Take-Home Company Truck
• Medical, Dental & Vision from Day 1 – Cigna and Guardian, HSA-eligible option available
• Weekly Pay
• 401(k) with Company Match – 100% on your first 1%, plus 50% on the next 5% contributed
• Paid Time Off & 10 Paid Holidays
• Company-Paid Life, AD&D, and Short- & Long-Term Disability
• Employee Assistance Program – Confidential support anytime, anywhere, for stress, sleep, financial concerns, and more
• Company Discount Program – Savings on insurance, wireless, travel, entertainment, and more
• Employee Referral Program
• Voluntary Benefits Available – Accident, critical illness, hospital indemnity, identity theft, legal

WELCOME TO TELECON

We Connect People. We Connect the World.

Our mission is to be the most innovative and valued communications infrastructure services partner to our customers, enabling them to play a key role in the transformation of infrastructure. From a regional telecom network builder in 1967 in Quebec (Canada), Telecon has grown into a world-class industry-leading telecom network design, locate, infrastructure and connectivity services provider. We deliver diversified and scalable best-in-class services and turnkey solutions to North American telecom operators and businesses. Our highly skilled team is firmly committed to supporting our customers in propelling tomorrow’s connectivity in our communities, businesses and homes. Learn more at telecon.com.

Telecon values different views and new ideas, and is committed to providing a fair, inclusive, equitable, accessible, and respectful workplace for all as an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by applicable federal, state, or local law.

We welcome and encourage applications from people with disabilities. Reasonable accommodations are available upon request throughout the application and interview process.