FHA Loss Mitigation Claims Specialist

Carrington; Salem (OR); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Healthcare plans

401(k) match

Discount portal access

Training programs

Referral bonuses

Educational reimbursement

Job summary

Carrington Mortgage Services in Oregon seeks a detail‑oriented claims specialist to prepare and file HUD/FHA claims, follow up on proceeds, and reconcile loan amounts. You will document actions and maintain audit files while ensuring compliance with investor guidelines.

The role requires solid knowledge of loss mitigation, strong communication skills, and the ability to manage multiple tasks to meet deadlines in a mortgage servicing environment.

Qualifications

• Understanding of the loss mitigation and claims process.
• Excellent written and oral communication, organizational and time management skills.
• Strong attention to detail and ability to problem solve.
• Ability to handle multiple tasks under pressure and changing priorities.
• Mortgage servicing default experience preferred.

Responsibilities

• Prepare and file HUD claims timely and accurately according to guidelines.
• Follow up on claim proceeds and reconcile loan-level amounts.
• Provide posting instructions within 24 hours of receipt.
• Document servicing actions, delays, and communications in system notes.
• Maintain HUD audit file and image all claim documents.

Skills

Loss mitigation basics

Strong communication

Attention to detail

Teamwork

Time management

Problem solving

Mortgage servicing knowledge

Education

High School Diploma

Job description

Carrington Mortgage Services in Oregon seeks a detail‑oriented claims specialist to prepare and file HUD/FHA claims, follow up on proceeds, and reconcile loan amounts. You will document actions and maintain audit files while ensuring compliance with investor guidelines.

The role requires solid knowledge of loss mitigation, strong communication skills, and the ability to manage multiple tasks to meet deadlines in a mortgage servicing environment.