Festivals & Live Events Account Manager

AXS; Scottsdale (AZ); On-site; USD 57,000 - 62,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) plan with 3% employer match

Paid holidays and vacation

Job summary

AXS is seeking an Associate Account Manager to oversee client relationships for the Festivals and Greenfields team. This role requires strong communication skills and the ability to solve client issues effectively while ensuring high satisfaction levels.

Responsibilities include managing client interactions, educating on AXS products, and collaborating with internal teams to deliver projects successfully. The ideal candidate will have a Bachelor's degree and experience in client account management within the ticketing or live entertainment industry.

Qualifications

• 2+ years experience in ticketing/live entertainment industry or client account management.
• Proficiency in technology and client relationship management.
• Strong verbal and written communication skills.

Responsibilities

• Manage client relationships to ensure satisfaction and contract renewals.
• Coordinate with internal teams for project delivery.
• Educate clients on AXS products and services.

Skills

Relationship management

Client communications

Problem-solving

Project oversight

Customer satisfaction

Education

BA/BS degree in business, communications, or related field

Job description

AXS is seeking an Associate Account Manager to oversee client relationships for the Festivals and Greenfields team. This role requires strong communication skills and the ability to solve client issues effectively while ensuring high satisfaction levels.

Responsibilities include managing client interactions, educating on AXS products, and collaborating with internal teams to deliver projects successfully. The ideal candidate will have a Bachelor's degree and experience in client account management within the ticketing or live entertainment industry.