Senior Ticketing Manager - Live Entertainment

Aeg-Worldwide; Portland (OR); On-site; USD 68,000 - 85,000; Full time

Benefits offered by this job

Bonus eligibility

Comprehensive benefits package

401k with employer match

Paid holidays, vacation and sick time

Job summary

AEG Presents in Portland is seeking a Manager Ticketing for the Pacific Northwest to lead end-to-end ticketing for diverse events. You will gather show information, build scale in ticketing software, and manage holds, orders, and daily counts in collaboration with artist management and venue teams.

The ideal candidate will have a BA/BS, 4–6 years in live entertainment, supervisory experience, and familiarity with AXS, Ticketmaster, and common office tools.

Qualifications

• BA/BS degree required (4-year)
• 4–6 years of related work experience in the entertainment/live event industry
• Experience in music industry, specifically live entertainment
• Previous supervisory experience
• Experience developing start-up box offices, strategies, and arena ticketing
• Box Office experience is a plus
• Familiarity with basic accounting and budgeting principals
• Familiarity with AXS, Ticketmaster and other ticketing platforms
• Proficient in Microsoft Word, Excel, Outlook and Adobe Professional
• Must be organized, detail-oriented and self-motivated
• Ability to multitask, prioritize and remain calm in a fast paced environment
• Must be able to work flexible schedule including nights, weekends and some holidays
• Excellent interpersonal, written and verbal communication skills

Responsibilities

• Gather show information from artist and talent buyer to build shows in ticketing software. Develop scaling for each show/event based on demographic/market related to artist and venue location.
• Manage ticket holds for each event/show. Process ticket orders for artist management, record label, and internal buys.
• Prepare and distribute daily ticket counts for agents, departments and offices at AEG Presents.
• Work in conjunction with Talent Buyer, venue, artist and companies like Groupon and Living Social to provide discount or group rate tickets.
• Responsible for the training of new ticketing staff on ticket sales, run will call, guest and artist comps, and coordination with tour and venue.
• May be responsible for the creation of pop up box offices at seasonal shows and collaboration with special events groups on event ticketing.
• Other duties as assigned.

Skills

Organizational skills

Multitasking

Interpersonal communication

Detail-oriented

Schedule flexibility

Communication skills

Education

BA/BS Degree (4-year)

Tools

AXS

Ticketmaster

Microsoft Word

Excel

Outlook

Adobe Professional

Job description

AEG Presents in Portland is seeking a Manager Ticketing for the Pacific Northwest to lead end-to-end ticketing for diverse events. You will gather show information, build scale in ticketing software, and manage holds, orders, and daily counts in collaboration with artist management and venue teams.

The ideal candidate will have a BA/BS, 4–6 years in live entertainment, supervisory experience, and familiarity with AXS, Ticketmaster, and common office tools.