Festival Tech Coordinator – Hybrid, Boulder, 40h/wk

Sundance Institute; Boulder (CO); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid sick leave

Institute holidays

Employee assistance program

Employee wellness initiatives

Sundance Film Festival passes andbenef

Job summary

The Festival Coordinator, Technology Services at Sundance Institute supports the film festival's tech operations in Boulder, coordinating inventory, setting up workstations, and running cables to meet deadlines.

Working under the Manager, Help Desk, this temporary full-time role requires on-site and hybrid work, with occasional evenings and weekends during festival periods, and entails collaborating with volunteers to ensure reliable tech services across venues.

Qualifications

• 1-2 years experience with tech support.
• Valid driver’s license and successful completion of MVR background check.
• Strong communication skills to work effectively with a variety of people.
• Excellent organizational skills.
• Ability to move items up to 50 lbs.
• Basic knowledge of Windows OS (Windows 10/11) and MacOS 12-14; Office, Google Chrome, and Google Suite basics.
• Basic networking and troubleshooting skills preferred.
• Knowledge of Boulder, CO is a plus.
• Legal authorization to work in the United States.

Responsibilities

• Answering tier one help desk support tickets and escalating as necessary.
• Running tech cables and wires while ensuring adherence to safety measures.
• Setting up, configuring, and testing all venue workstations to ensure functionality by deadlines.
• Tracking and organizing hardware inventory.
• Conducting hardware and software repairs including administering OS and software updates and patches.
• Deploying network and hardware items to all venues.
• Helping to direct and coordinate assigned tech volunteers.
• Providing general project and administrative support for the team as needed.

Skills

Tech support

Communication

Organization

Physical stamina

OS knowledge

Networking basics

Job description

The Festival Coordinator, Technology Services at Sundance Institute supports the film festival's tech operations in Boulder, coordinating inventory, setting up workstations, and running cables to meet deadlines.

Working under the Manager, Help Desk, this temporary full-time role requires on-site and hybrid work, with occasional evenings and weekends during festival periods, and entails collaborating with volunteers to ensure reliable tech services across venues.