Festival Associate Manager

Jobtailor; California (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor is seeking a seasoned DEIAB and people-operations professional to lead inclusive programming for a Festival. This role partners with cross-functional teams, external agencies, and venues to implement the Festival Community Agreement and safety and inclusivity initiatives.

You will design training, support incident reporting, manage a Wellness Hub, and coordinate with Theater, Operations, Accessibility teams to ensure a welcoming environment for employees, volunteers, artists, and

Qualifications

• Minimum of 3 years of experience in a role related to DEIAB or people operations with a specific focus on fostering inclusive and respectful environments.
• Experience collaborating with cross-functional teams and external agencies to implement inclusive programs.
• Familiarity with mental health support resources and strategies for addressing triggering content or experiences.
• Strong project management abilities, with the capacity to manage multiple priorities in a fast-paced environment.
• Excellent interpersonal communication skills, including the ability to engage with diverse community members and external partners.
• Effective problem-solving and conflict resolution skills, with experience handling sensitive issues discreetly and professionally.
• Preferred knowledge of incident reporting systems, legal requirements for managing workplace injuries, and safety compliance protocols.
• Preferred experience in training development and facilitation, particularly on topics related to inclusivity, belonging, and a code of conduct.
• Legal authorization to work in the United States.

Responsibilities

• Manage Festival-specific initiatives promoting inclusivity and belonging among employees, volunteers, artists, and patrons.
• Support the cross-departmental Community & Belonging team in implementing the Festival Community Agreement and programmatic safety and inclusivity elements.
• Build and maintain partnerships with outside agencies, including the third-party Ombuds, mental health organizations, and government agencies.
• Revise equitable review procedures to promote a welcoming, respectful environment.
• Oversee the internal incident reporting process, including escalation, stakeholder training, and system coordination.
• Identify content, panels, and events requiring onsite support resources and coordinate with external partners.
• Partner with Festival Theater and Operations teams to provide pre-Festival training and guidance on belonging policies and procedures.
• Design and facilitate training content and materials for employees, volunteers, and external partners.
• Create guides for mental health resources, reporting Community Agreement violations, and requesting support.
• Manage a Wellness Hub during the Festival with internal teams.
• Collect, process, and maintain records of incident reports, including workplace, patron, and artist injuries.
• Collaborate with the Accessibility team on patron accommodation requests and provide onsite theater support as needed.
• Investigate work-related injuries involving employees and volunteers and coordinate mitigation and follow-up care.
• Draft and complete a comprehensive wrap report on Festival community and belonging outcomes and recommendations.
• Assist with Community and Belonging projects and provide general support to HR and cross-departmental teams.

Skills

Incident Reporting

Training Facilitation

Program Implementation

Community Agreement Management

Safety Compliance

Job description

• Manage Festival-specific initiatives promoting inclusivity and belonging among employees, volunteers, artists, and patrons.
• Support the cross-departmental Community & Belonging team in implementing the Festival Community Agreement and programmatic safety and inclusivity elements.
• Build and maintain partnerships with outside agencies, including the third-party Ombuds, mental health organizations, and government agencies.
• Revise equitable review procedures to promote a welcoming, respectful environment.
• Oversee the internal incident reporting process, including escalation, stakeholder training, and system coordination.
• Identify content, panels, and events requiring onsite support resources and coordinate with external partners.
• Partner with Festival Theater and Operations teams to provide pre-Festival training and guidance on belonging policies and procedures.
• Design and facilitate training content and materials for employees, volunteers, and external partners.
• Create guides for mental health resources, reporting Community Agreement violations, and requesting support.
• Manage a Wellness Hub during the Festival with internal teams.
• Collect, process, and maintain records of incident reports, including workplace, patron, and artist injuries.
• Collaborate with the Accessibility team on patron accommodation requests and provide onsite theater support as needed.
• Investigate work-related injuries involving employees and volunteers and coordinate mitigation and follow-up care.
• Draft and complete a comprehensive wrap report on Festival community and belonging outcomes and recommendations.
• Assist with Community and Belonging projects and provide general support to HR and cross-departmental teams.

Requirements

• Minimum of 3 years of experience in a role related to DEIAB or people operations with a specific focus on fostering inclusive and respectful environments.
• Experience collaborating with cross-functional teams and external agencies to implement inclusive programs.
• Familiarity with mental health support resources and strategies for addressing triggering content or experiences.
• Strong project management abilities, with the capacity to manage multiple priorities in a fast-paced environment.
• Excellent interpersonal communication skills, including the ability to engage with diverse community members and external partners.
• Effective problem-solving and conflict resolution skills, with experience handling sensitive issues discreetly and professionally.
• Preferred knowledge of incident reporting systems, legal requirements for managing workplace injuries, and safety compliance protocols.
• Preferred experience in training development and facilitation, particularly on topics related to inclusivity, belonging, and a code of conduct.
• Legal authorization to work in the United States.

Core Competencies

Demonstrates expertise in managing initiatives that promote inclusivity and belonging, with strong project management skills to oversee multiple priorities. Proficient in developing training content and facilitating programs that support mental health resources and community agreements.

Highest-signal resume keywords

• DEIAB Experience
• Project Management
• Training Development
• Incident Reporting Systems
• Interpersonal Communication

Hard Skills

• Incident Reporting
• Training Facilitation
• Program Implementation
• Community Agreement Management
• Safety Compliance

Soft Skills

• Problem-Solving
• Conflict Resolution
• Interpersonal Communication
• Collaboration

Industry Keywords

• Inclusivity
• Belonging
• Mental Health Resources
• Workplace Safety
• Cross-Functional Collaboration