Festival Belonging & Safety Programs Manager

Jobtailor; California (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor is seeking a seasoned DEIAB and people-operations professional to lead inclusive programming for a Festival. This role partners with cross-functional teams, external agencies, and venues to implement the Festival Community Agreement and safety and inclusivity initiatives.

You will design training, support incident reporting, manage a Wellness Hub, and coordinate with Theater, Operations, Accessibility teams to ensure a welcoming environment for employees, volunteers, artists, and

Qualifications

• Minimum of 3 years of experience in a role related to DEIAB or people operations with a specific focus on fostering inclusive and respectful environments.
• Experience collaborating with cross-functional teams and external agencies to implement inclusive programs.
• Familiarity with mental health support resources and strategies for addressing triggering content or experiences.
• Strong project management abilities, with the capacity to manage multiple priorities in a fast-paced environment.
• Excellent interpersonal communication skills, including the ability to engage with diverse community members and external partners.
• Effective problem-solving and conflict resolution skills, with experience handling sensitive issues discreetly and professionally.
• Preferred knowledge of incident reporting systems, legal requirements for managing workplace injuries, and safety compliance protocols.
• Preferred experience in training development and facilitation, particularly on topics related to inclusivity, belonging, and a code of conduct.
• Legal authorization to work in the United States.

Responsibilities

• Manage Festival-specific initiatives promoting inclusivity and belonging among employees, volunteers, artists, and patrons.
• Support the cross-departmental Community & Belonging team in implementing the Festival Community Agreement and programmatic safety and inclusivity elements.
• Build and maintain partnerships with outside agencies, including the third-party Ombuds, mental health organizations, and government agencies.
• Revise equitable review procedures to promote a welcoming, respectful environment.
• Oversee the internal incident reporting process, including escalation, stakeholder training, and system coordination.
• Identify content, panels, and events requiring onsite support resources and coordinate with external partners.
• Partner with Festival Theater and Operations teams to provide pre-Festival training and guidance on belonging policies and procedures.
• Design and facilitate training content and materials for employees, volunteers, and external partners.
• Create guides for mental health resources, reporting Community Agreement violations, and requesting support.
• Manage a Wellness Hub during the Festival with internal teams.
• Collect, process, and maintain records of incident reports, including workplace, patron, and artist injuries.
• Collaborate with the Accessibility team on patron accommodation requests and provide onsite theater support as needed.
• Investigate work-related injuries involving employees and volunteers and coordinate mitigation and follow-up care.
• Draft and complete a comprehensive wrap report on Festival community and belonging outcomes and recommendations.
• Assist with Community and Belonging projects and provide general support to HR and cross-departmental teams.

Skills

Incident Reporting

Training Facilitation

Program Implementation

Community Agreement Management

Safety Compliance

Job description

Jobtailor is seeking a seasoned DEIAB and people-operations professional to lead inclusive programming for a Festival. This role partners with cross-functional teams, external agencies, and venues to implement the Festival Community Agreement and safety and inclusivity initiatives.

You will design training, support incident reporting, manage a Wellness Hub, and coordinate with Theater, Operations, Accessibility teams to ensure a welcoming environment for employees, volunteers, artists, and