Community Manager

Jobtailor; New York (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

Jobtailor seeks a hands-on Office & People Experience Lead in New York City to own the culture calendar, onboarding moments, and office operations. You will drive recognition programs, onboarding touchpoints, and a high-touch employee experience across the office.

You will develop feedback loops, partner with employee-led communities, coordinate vendor relations, and collaborate with executives to connect teams. This role requires a visible NYC office presence, three days per week.

Qualifications

• Experience in community, culture, employee experience, events, hospitality, or a related role.
• Highly organized and comfortable owning many details.
• Comfortable coordinating details with vendors and partnering with executives.
• Able to work from the NYC office (Three World Trade Center) 3 times per week.
• Must answer whether visa sponsorship will be required to work in the United States

Responsibilities

• Own the culture calendar, including monthly company gatherings, lunch & learns, milestone moments, and other connection activities
• Build employee feedback loops and turn feedback into practical improvements
• Own recognition and culture programs, including company Huddles, milestone celebrations, shoutouts, and employee-led rituals
• Create a high-touch experience for new hires, including first-day and first-month onboarding moments
• Serve as a visible presence in the office and connective tissue across teams
• Partner with employee-led communities to support participation and relationship-building
• Serve as the primary contact for the office and building relationship, including access, guests, events, maintenance, and building requirements
• Oversee day-to-day facilities operations, including access, cleaning, kitchen and equipment needs, maintenance requests, and event-related building services
• Lead the operating rhythm with the part-time office manager, delegating execution while owning priorities, decisions, and follow-through
• Report to the VP, Operations & People and partner with leaders, People, Marketing, and employees across the company

Skills

Employee experience

Event coordination

Facilities operations

Community engagement

Onboarding process

Vendor coordination

Feedback loop implementation

Crowd engagement

Job description

• Own the culture calendar, including monthly company gatherings, lunch & learns, milestone moments, and other connection activities
• Build employee feedback loops and turn feedback into practical improvements
• Own recognition and culture programs, including company Huddles, milestone celebrations, shoutouts, and employee-led rituals
• Create a high-touch experience for new hires, including first-day and first-month onboarding moments
• Serve as a visible presence in the office and connective tissue across teams
• Partner with employee-led communities to support participation and relationship-building
• Serve as the primary contact for the office and building relationship, including access, guests, events, maintenance, and building requirements
• Oversee day-to-day facilities operations, including access, cleaning, kitchen and equipment needs, maintenance requests, and event-related building services
• Lead the operating rhythm with the part-time office manager, delegating execution while owning priorities, decisions, and follow-through
• Report to the VP, Operations & People and partner with leaders, People, Marketing, and employees across the company

Requirements

• Experience in community, culture, employee experience, events, hospitality, office operations, or a related role
• Highly organized and comfortable owning many details
• Comfortable working across levels and functions
• Comfortable coordinating details with vendors and partnering with executives
• Proactive and resourceful
• Comfortable engaging in front of a crowd and solving facilities issues
• Able to work from the NYC office (Three World Trade Center) 3 times per week
• Must answer whether visa sponsorship will be required to work in the United States

Core Competencies

Demonstrates expertise in employee experience and culture management, with a focus on organizing events, onboarding, and facilities operations. Proven ability to build relationships across teams and engage employees through recognition and community initiatives.

Highest-signal resume keywords

• Employee Experience Management
• Event Coordination
• Facilities Operations
• Community Engagement
• Onboarding Process

Hard Skills

• Event Planning
• Facilities Management
• Onboarding
• Vendor Coordination
• Feedback Loop Implementation

Soft Skills

• Highly Organized
• Proactive
• Resourceful
• Effective Communication
• Crowd Engagement

Industry Keywords

• Company Culture
• Employee Recognition
• Office Operations
• Community Building
• Hospitality