Fertility Journey Navigator

Spring Fertility; Danville (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Paid time off

Therapy sessions via BetterHelp

Commuter benefits

401(k) with company match

Fertility and parental leave

Career development opportunities

Life and disability insurance

Job summary

Spring Fertility is seeking a Patient Navigator to support our Care Team and help patients navigate fertility treatment with confidence. The role works closely with nursing to provide essential information, ensure a smooth transition for cycle management, and improve patient experience.

The position is full-time and onsite, with early hours and rotating weekends, offering opportunities for professional development and a comprehensive benefits package.

Qualifications

• Bachelor's degree required.
• Passion for reproductive healthcare.
• Exceptional communication skills.

Responsibilities

• Generate journey maps and calendars based on treatment plans.
• Facilitate, track and document completion of tests and diagnostic procedures.
• Develop trust and positive rapport with new patients.
• Explain complex medical processes in an understandable way.
• Monitor patient readiness and compliance for treatment.
• Schedule appointments.

Skills

Exceptional communication skills

Passion for reproductive healthcare

Education

Bachelor's degree

Job description

Spring Fertility is seeking a Patient Navigator to support our Care Team and help patients navigate fertility treatment with confidence. The role works closely with nursing to provide essential information, ensure a smooth transition for cycle management, and improve patient experience.

The position is full-time and onsite, with early hours and rotating weekends, offering opportunities for professional development and a comprehensive benefits package.