Fertility Care Navigator — Patient Journey Guide

Spring Fertility; New York (NY); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Paid time off

BetterHelp therapy sessions

Commuter benefits

401(k) with company match

Fertility and parental leave benefits

Career development opportunities

Life and disability insurance

Job summary

Spring Fertility in New York is seeking a Patient Navigator to work with our Care Team to guide patients through their fertility journeys with clear information and compassionate support.

You will build journey maps and calendars based on treatment plans, track tests, develop rapport with patients, and help schedule appointments to ensure a seamless transition to nursing for cycle management.

Qualifications

• Passion for reproductive healthcare.
• Exceptional communication skills.

Responsibilities

• Generate journey maps and calendars based on treatment plans.
• Facilitate, track and document completion of tests and diagnostic procedures.
• Develop trust and positive rapport with all new patients.
• Explain complex medical processes and terms in a digestible manner.
• Monitor patient compliance and readiness for treatment.
• Schedule appointments.

Skills

Passion for reproductive healthcare

Exceptional communication skills

Job description

Spring Fertility in New York is seeking a Patient Navigator to work with our Care Team to guide patients through their fertility journeys with clear information and compassionate support.

You will build journey maps and calendars based on treatment plans, track tests, develop rapport with patients, and help schedule appointments to ensure a seamless transition to nursing for cycle management.