Fertility Collections Specialist: Patient Payments Expert

Stony Brook Administrative Services; Commack (NY); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

Island Fertility in New York seeks a seasoned Collections Specialist with fertility medical practice experience to manage overdue accounts and improve payment recovery. You will interact with patients, explain repayment options, and document actions to meet financial targets.

The role requires at least 2 years in collections, fertility experience, and strong Excel skills. A team-oriented, deadline-driven approach is essential in a busy clinical setting.

Qualifications

• At least 2 years of prior experience working in collections.
• Fertility experience required.
• High School Diploma or equivalent.
• Experience using computers.
• Ability to work independently and collaboratively within a team environment.
• Able to multi-task and meet deadlines.
• Excellent problem solving skills.
• Excellent communication skills (written and verbal).
• Microsoft Excel experience preferred.

Responsabilités

• Observe accounts to identify and collect overdue payments
• Address client queries regarding repayment plans
• Communicates effectively with patients to request and arrange payments towards outstanding account balances
• Take necessary action to encourage timely payments
• Keep accurate records and reporting on account collection activity
• Develop collection methods that consistently lead to achieving or exceeding company goals
• Process patient payments and post accordingly
• Review patient accounts to ensure charges are posted accurately based on insurance requirements or financial program

Connaissances

Debt collection

Fertility industry

Formation

High School Diploma

Outils

Excel

Description du poste

Island Fertility in New York seeks a seasoned Collections Specialist with fertility medical practice experience to manage overdue accounts and improve payment recovery. You will interact with patients, explain repayment options, and document actions to meet financial targets.

The role requires at least 2 years in collections, fertility experience, and strong Excel skills. A team-oriented, deadline-driven approach is essential in a busy clinical setting.