Collections Specialist

Stony Brook Administrative Services; Commack (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

Island Fertility in New York seeks a seasoned Collections Specialist with fertility medical practice experience to manage overdue accounts and improve payment recovery. You will interact with patients, explain repayment options, and document actions to meet financial targets.

The role requires at least 2 years in collections, fertility experience, and strong Excel skills. A team-oriented, deadline-driven approach is essential in a busy clinical setting.

Qualifications

• At least 2 years of prior experience working in collections.
• Fertility experience required.
• High School Diploma or equivalent.
• Experience using computers.
• Ability to work independently and collaboratively within a team environment.
• Able to multi-task and meet deadlines.
• Excellent problem solving skills.
• Excellent communication skills (written and verbal).
• Microsoft Excel experience preferred.

Responsibilities

• Observe accounts to identify and collect overdue payments
• Address client queries regarding repayment plans
• Communicates effectively with patients to request and arrange payments towards outstanding account balances
• Take necessary action to encourage timely payments
• Keep accurate records and reporting on account collection activity
• Develop collection methods that consistently lead to achieving or exceeding company goals
• Process patient payments and post accordingly
• Review patient accounts to ensure charges are posted accurately based on insurance requirements or financial program

Skills

Debt collection

Fertility industry

Education

High School Diploma

Tools

Excel

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Seeking a seasoned Collections Specialist with extensive Fertility medical practice experience.

Responsibilities

• Observe accounts to identify and collect overdue payments
• Address client queries regarding repayment plans
• Communicates effectively with patients to request and arrange payments towards outstanding account balances
• Take necessary action to encourage timely payments
• Keep accurate records and reporting on account collection activity
• Develop collection methods that consistently lead to achieving or exceeding company goals
• Process patient payments and post accordingly
• Review patient accounts to ensure charges are posted accurately based on insurance requirements or financial program

Category Accounting/Finance

Exempt/Non-Exempt Non-Exempt

Location Island Fertility - Fertility

Full-Time/Part-Time Full-Time

Position Requirements

Qualifications

• At least 2 years of prior experience working in collections
• Fertility experience required
• High School Diploma or equivalent
• Experience using computers
• Ability to work independently and collaboratively within a team environment
• Able to multi-task and meet deadlines
• Excellent problem solving skills
• Excellent communication skills (written and verbal)
• Microsoft Excel experience preferred

Physical Demands

Must be able to sit for long periods of time, and must have manual dexterity to work computer systems and keyboard.

$22 per hour

Open Date 10/15/2026

This position is currently accepting applications.