Fertility Clinic Receptionist - Patient Care & Scheduling

Everleap Fertility; Bedford (NH); Vor Ort; USD 25.000 - 29.000; Vollzeit

Zusammenfassung

Everleap Fertility seeks a Medical Receptionist in Bedford, NH to manage front-desk duties and ensure an exceptional patient experience. You will handle calls, schedule visits, collect payments, and welcome patients as they navigate a structured appointment schedule.

The role requires strong communication, professional demeanor, and the ability to work with a multidisciplinary team to uphold the practice’s positive image across patients and providers.

Qualifikationen

• High School Diploma or GED required; Associate degree preferred.
• Minimum of 1 year experience as a medical office receptionist.
• Minimum of 3 years customer service experience.
• Strong computer proficiency.
• Excellent listening, communication, and interpersonal skills.
• Ability to work independently and exercise sound judgment.
• Comfort working in a fast-paced, high-standard, and occasionally stressful environment.

Aufgaben

• Welcome and greet patients and visitors in a professional and compassionate manner.
• Answer and route patient phone calls.
• Maintain a calm, composed, and professional demeanor.
• Anticipate patient needs and anxieties; provide clear and supportive responses to questions.
• Schedule patient appointments in accordance with physician templates.
• Identify scheduling conflicts and recommend appropriate solutions.
• Maintain accurate patient records, including demographic, financial, and insurance information.
• Collect co-pays and patient payments.
• Coordinate patient care in collaboration with nursing staff.
• Partner with the Finance Department to ensure reimbursement and insurance information is complete.
• Complete appointment confirmations and patient charting.

Kenntnisse

Customer service

Communication

Interpersonal skills

Independent work

Fast-paced environment

Ausbildung

High School Diploma or GED

Associate degree

Jobbeschreibung

Everleap Fertility seeks a Medical Receptionist in Bedford, NH to manage front-desk duties and ensure an exceptional patient experience. You will handle calls, schedule visits, collect payments, and welcome patients as they navigate a structured appointment schedule.

The role requires strong communication, professional demeanor, and the ability to work with a multidisciplinary team to uphold the practice’s positive image across patients and providers.