Fertility Clinic Front Desk & Patient Services Coordinator

UNC Fertility; Morristown (NJ); Hybrid; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K Plan

Paid Time Off & Holidays

Company Paid Life Insurance & LTD & AD

Flexible Spending Accounts

Employee Assistance Program

Tuition Reimbursement

Job summary

IVI RMA North America in Morristown, NJ seeks a Front Desk/Patient Services Coordinator to welcome patients, schedule appointments, and support care teams. The role emphasizes patient-centric service in a fast-paced fertility clinic, with standard Monday–Friday hours and stability through a full-time position.

You will manage check-ins, verify documents, respond to inquiries, and assist with daily office operations.

Qualifications

• High School Diploma or GED required.
• 2+ years of clerical or administrative experience preferred.
• Experience in medical field is a plus.

Responsibilities

• Greet patients and visitors with professionalism and empathy.
• Update patient files and guide visits per provider templates.
• Coordinate communication and answer inquiries in a timely manner.
• Schedule management to optimize patient flow and reduce delays.

Skills

Customer service

Scheduling

Communication

Office administration

Empathy

Education

High School Diploma or GED

Associate’s degree

Tools

Microsoft Office

Carelink portal

Job description

IVI RMA North America in Morristown, NJ seeks a Front Desk/Patient Services Coordinator to welcome patients, schedule appointments, and support care teams. The role emphasizes patient-centric service in a fast-paced fertility clinic, with standard Monday–Friday hours and stability through a full-time position.

You will manage check-ins, verify documents, respond to inquiries, and assist with daily office operations.