Fertility Center Patient Access Specialist

Ccrm-Fertility; Lone Tree (CO); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

PTO & holidays

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan with company match

Life Insurance

Job summary

CCRM Fertility is seeking a Patient Access Coordinator to greet and register patients, collect insurance details, and provide front office support in a busy fertility center. You will handle phones, scheduling, and medical record requests, while ensuring confidential handling of patient information and smooth daily operations.

The role requires at least 1 year of administrative experience, a High School Diploma or GED, and availability for weekends and holidays on a rotating basis.

Qualifications

• 1+ year administrative experience required.
• High School Diploma or GED required.
• Experience in reproductive medicine or women’s health preferred.
• Prior experience with Athena EMR preferred.
• Ability to work weekends, evenings and holidays on a rotating basis.

Responsibilities

• Greet and register patients, answer phones, collect patient information and insurance details.
• Process co-pays and pre-payments; manage past due balances before service.
• Schedule or reschedule appointments and communicate changes.
• Monitor the correspondence dashboard and eligibility work queues.
• Protect patient information and records; maintain lobby and office appearance.

Skills

Administrative experience

Customer service

Medical office coordination

Education

High School Diploma or GED

Tools

Athena EMR

Job description

CCRM Fertility is seeking a Patient Access Coordinator to greet and register patients, collect insurance details, and provide front office support in a busy fertility center. You will handle phones, scheduling, and medical record requests, while ensuring confidential handling of patient information and smooth daily operations.

The role requires at least 1 year of administrative experience, a High School Diploma or GED, and availability for weekends and holidays on a rotating basis.