Feed Operations & Billing Specialist

Cooperative Farmers Elevator; Ocheyedan (IA); On-site; USD 40,000 - 55,000; Full time

Job summary

Cooperative Farmers Elevator is seeking a Feed Systems Specialist to support feed ordering and billing processes, ensuring accurate invoicing and strong customer service for our agricultural customers in Iowa.

Responsibilities include entering feed orders, tracking budgets, maintaining customer relationships, ensuring compliance with VFD guidelines, handling inquiries, billing accuracy, and assisting with inventory. A high school diploma and proficiency in Microsoft Office are preferred.

Qualifications

• High School Diploma and/or experience in a related area.
• Proficient with Microsoft Office and Excel software.
• Ability to perform basic math skills.
• Excellent oral and written communication skills.
• Strong customer service skills.
• Ability to manage multiple projects at a time.
• Performing skilled duties with high an attention to details.

Responsibilities

• Enter feed orders and track budgets
• Maintain positive relationships with all customers
• Track drug use and ensure it complies with VFD guidelines
• Promptly and courteously answer the phone
• Work with customers to resolve problems and report complaints to your supervisor
• Actively work to increase personal skills and knowledge
• Make arrangements ahead of time for coverage of duties in case of a planned absence, such as vacation, or an unplanned absence, such as illness
• Accurately bill and process feed orders to ensure correct invoicing is provided to the customer
• Assist with feed inventory

Skills

Customer service

Communication skills

Multi-tasking

Attention to detail

Basic math skills

Education

High School Diploma

Tools

Microsoft Office

Excel

Job description

Cooperative Farmers Elevator is seeking a Feed Systems Specialist to support feed ordering and billing processes, ensuring accurate invoicing and strong customer service for our agricultural customers in Iowa.

Responsibilities include entering feed orders, tracking budgets, maintaining customer relationships, ensuring compliance with VFD guidelines, handling inquiries, billing accuracy, and assisting with inventory. A high school diploma and proficiency in Microsoft Office are preferred.