Feed Systems Specialist

Cooperative Farmers Elevator; Rock Valley (IA); On-site; USD 42,000 - 65,000; Full time

Job summary

Cooperative Farmers Elevator in Iowa is seeking a Feed Systems Specialist to support feed ordering and billing processes, helping the cooperative serve customers efficiently while aligning with the company’s mission.

The role emphasizes accurate data entry, strong communication, and dependable teamwork within the Feed department. You will interact with customers, manage orders and invoicing, and contribute to safety and compliance initiatives while maintaining professional standards.

Qualifications

• High School Diploma or related experience.
• Proficient with Microsoft Office and Excel.
• Excellent written and spoken communication.
• Strong customer service skills.
• Ability to manage multiple projects.
• Attention to detail in data entry and billing.

Responsibilities

• Enter feed orders and track budgets.
• Bill feed orders to ensure accurate invoicing.
• Maintain positive relationships with customers.
• Track drug use to comply with VFD guidelines.
• Answer phone promptly and courteously.
• Assist with feed inventory.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Math skills

Phone etiquette

Education

High School Diploma

Tools

Microsoft Office

Excel

Job description

Position Objective

To support the feed ordering and billing process to maximize efficiencies for Cooperative Farmers Elevators customers in a manner that will improve the cooperative’s efficiency, help achieve the cooperative’s mission and goals, and result in outstanding customer service.

Description

Cooperative Farmers Elevator

Position Description & Accountability

JOB TITLE: Feed Systems Specialist

REPORTS TO: Feed Systems Manager

DEPARTMENT: Feed

LOCATION: TBD

CLASSIFICATION: Full time

Position Objective

To support the feed ordering and billing process to maximize efficiencies for Cooperative Farmers Elevators customers in a manner that will improve the cooperative’s efficiency, help achieve the cooperative’s mission and goals, and result in outstanding customer service.

Requirements

Feed Systems Specialist

Feed Order Entry and Billing

• Enter feed orders and track budgets
• Maintain positive relationships with all customers
• Track drug use and ensure it complies with VFD guidelines
• Promptly and courteously answer the phone
• Work with customers to resolve problems and report complaints to your supervisor
• Actively work to increase personal skills and knowledge
• Make arrangements ahead of time for coverage of duties in case of a planned absence, such as vacation, or an unplanned absence, such as illness
• Accurately bill and process feed orders to ensure correct invoicing is provided to the customer
• Assist with feed inventory

Safety and Compliance

Uphold Company Safety & Compliance policies

• Uphold all cooperative policies
• Attend all Employee Right to Know meetings, etc. held as required or scheduled in conjunction with Safety Director or location safety member

Other Duties

Perform other duties as assigned by management

• Favorable feedback is received from all department managers when assigned to perform or assist with other duties and responsibilities in those departments
• Attitude consistently mirrors the company image and promotes fellow employee teamwork
• Present a professional image through words, actions and personal appearance
• Basic Qualifications:
• High School Diploma and/or experience in a related area
• Proficient with Microsoft Office and Excel software
• Ability to perform basic math skills
• Excellent oral and written communication skills
• Strong customer service skills
• Ability to manage multiple projects at a time
• Performing skilled duties with high an attention to details

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel, and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand, sit, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.