Federal Work Study - Computer Lab Assistant 2026-2027

Bay de Noc Community College; Escanaba (MI); On-site; USD 18,914; Part time

Job summary

A local community college in Escanaba seeks a Federal Work Study - Computer Lab Assistant for the 2026-2027 academic year. In this role, you will provide technical support to students and staff, assist with classroom technology, and handle Help Desk inquiries. Ideal candidates should be current Bay College students enrolled in the work-study program, demonstrating strong customer service and technical skills. The position offers flexible hours averaging 10-15 hours per week at a pay rate of $13.73 per hour.

Qualifications

• Must be a Bay College student in the work study program to be considered.
• Eligibility for work-study determined by FAFSA.
• Maintain Satisfactory Academic Progress.

Responsibilities

• Answer Help Desk telephone and assist users with technical issues.
• Provide support for classroom technology.
• Assist in installation and troubleshooting of PC software.

Skills

Technical support

Customer service

Problem-solving

Education

Currently enrolled at Bay College

Tools

Help Desk systems

PC software and hardware

Job description

• Reset passwords

Position Details

Position Title: Federal Work Study - Computer Lab Assistant 2026-2027
Pay Grade Level: FLSA
Benefits: Department Information Technology
Campus Location: Escanaba
Pay Rate: $13.73 per hour
Min Salary:
Max Salary:
FTE Position Type: Student Job Summary/Basic Function: The purpose of the Federal Work-Study Program is to give a student an opportunity to develop skills, gain on-the-job experience for future employment, and give the student flexibility to work around class schedules.

Minimum Qualifications

• Must be a Bay College student in the work study program to be considered for this position. Eligibility for work-study is determined after you file the Free Application for Federal Student Aid (FAFSA).
• Work-study requires that you are degree seeking and enrolled in a minimum of one credit that applies towards the semester you are employed.
• You must maintain Satisfactory Academic Progress.

Preferred Qualifications

Months Per Year Work Hours Average 10-15 hours per week, dependent upon your work study award.

Supervision

Works under the direction of the IT Helpdesk Coordinator and Coordinator of Campus User Technology.

Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate, but may be loud in areas of equipment operation.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand; move around the Center; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Job Duties

• Answer Help Desk telephone and assist students and employees with technical issues.
• Reset passwords
• Assist users with setting up email on personal devices
• Assist users with accessing the Bay College Wi-Fi Network
• Provide support for classroom technology including video conferencing
• Work within the Request Ticket system to solve user problems
• Other duties as assigned by Helpdesk Coordinator and/or Coordinator of Campus User Technology
• Assist in installation and troubleshooting of PC software and hardware across the campus
• Assist in repair and setup of workstations
• Assist in cabling of the network and troubleshooting the network
• Assist Network admins with server maintenance tasks

Department Information

Contact(s):
Beth Berube, Director of Human Resources
Shena Turan, Human Resource Specialist
Contact Phone/Extension 906-217-4016
Contact Email [e-mail]
Contact Fax [phone]

Posting Detail Information

Posting Number
Posting Date 03/20/2026
Close Date
Open Until Filled Yes

Special Instructions to Applicants

Must be a Bay College student in the work study program to be considered for this position.

Documents Needed to Apply

Required Documents

None listed.

Optional Documents

• Resume
• Cover Letter

Supplemental Questions

Required fields are indicated with an asterisk (*).