Federal Solutions Architect & Field Engineer

Supermicro; Washington (District of Columbia); On-site; USD 190,000 - 195,000; Full time

Job summary

Supermicro is seeking a Solution Architect to join its Federal-focused IT services team in Washington, DC. The SA will work with customers from ground to executive levels, manage projects, and drive growth across multiple departments while ensuring customer satisfaction and timely resolution.

The role requires deep technical leadership in pre-sales, hands-on data center hardware expertise, and the ability to translate complex requirements into optimized architectures.

Qualifications

• Experience proposing and supporting solutions for State or Federal entities
• Strong exposure to data center hardware and system integration
• Excellent communication skills and business sense
• Minimum 8 years in Compute/Storage Server, Data Center, or IT Infra roles

Responsibilities

• Support revenue growth with Federal customers
• Architect and present solutions to expand Federal account penetration
• Collaborate with sales and partners to map customer requirements to solutions
• Provide technical leadership in Pre-Sales and oversee implementations
• Engage with C-level technical customers and build trust
• Analyze system architecture, hardware and software interactions to resolve issues
• Understand firmware, drivers, OS, applications interactions that affect systems
• Develop and review RFI/RFP responses and technical presentations
• Collaborate across departments to ensure customer satisfaction and timely resolution
• Demonstrate proof-of-concept solutions meeting business needs
• Present the corporate brand, products, and solutions to customers
• Visit on-site facilities to enable integration and resolution
• Travel up to 25% as needed

Skills

Federal Solutions

Solution Architecture

Pre-Sales Leadership

Customer Engagement

Team Leadership

Hardware & Systems

Cloud/ Virtualization

Education

Bachelor's or Master's in engineering

Job description

Supermicro is seeking a Solution Architect to join its Federal-focused IT services team in Washington, DC. The SA will work with customers from ground to executive levels, manage projects, and drive growth across multiple departments while ensuring customer satisfaction and timely resolution.

The role requires deep technical leadership in pre-sales, hands-on data center hardware expertise, and the ability to translate complex requirements into optimized architectures.