Federal ServiceNow Lead — Process & Change

Accenture-Federal-Services-2; Herndon (VA); Vor Ort; USD 108.000 - 203.000; Vollzeit

Zusammenfassung

Accenture Federal Services in Herndon, Virginia is seeking a ServiceNow Functional Lead to oversee the collection, synthesis, and documentation of current and new business processes. You will partner with business and technical stakeholders to define requirements and use cases, while guiding change and process redesign across programs.

The role requires five years of ServiceNow leadership, experience in IT project delivery, and the ability to lead a small team of business analysts.

Qualifikationen

• Five years of relevant experience leading ServiceNow implementations.
• Experience overseeing the planning, execution, and delivery of IT projects, including defining scope, allocating resources, and monitoring progress.
• Experience leading a small team of business analysts.
• Active TS/SCI security clearance is required.

Aufgaben

• Day-to-day management of the functional ServiceNow designers and change management team.
• Lead requirement activities.
• Lead the functional design activities.

Kenntnisse

ServiceNow leadership

Project leadership

Requirements gathering

Change management

Team leadership

Tools

ServiceNow

Jobbeschreibung

Accenture Federal Services in Herndon, Virginia is seeking a ServiceNow Functional Lead to oversee the collection, synthesis, and documentation of current and new business processes. You will partner with business and technical stakeholders to define requirements and use cases, while guiding change and process redesign across programs.

The role requires five years of ServiceNow leadership, experience in IT project delivery, and the ability to lead a small team of business analysts.