Federal ServiceNow BA - Process & Change Lead

Accenture Federal Services; Springfield (VA); On-site; USD 116,000 - 137,300; Full time

Job summary

Accenture Federal Services is hiring a ServiceNow Business Analyst in Springfield, Virginia. This role involves analyzing and designing business processes, collaborating with stakeholders, and ensuring quality management. Candidates should have 2 years of experience with ServiceNow, strong documentation skills, and an active Top Secret security clearance. The position offers a competitive salary range and opportunities to make a significant impact in federal services.

Qualifications

• 2 years of experience with ServiceNow.
• Experience developing standard documentation, including requirement and design specifications.
• Experience working with stakeholders and development teams.

Responsibilities

• Develop business processes, gather requirements, and develop stories.
• Provide process flow and other required system documentation.
• Build a trusting relationship with major project stakeholders.
• Assist in quality management reviews and ensure requirements are met.
• Lead test plan development and execution.
• Support Organizational Change Management efforts.

Skills

ServiceNow

Business analysis

Documentation

Stakeholder engagement

Job description

Accenture Federal Services is hiring a ServiceNow Business Analyst in Springfield, Virginia. This role involves analyzing and designing business processes, collaborating with stakeholders, and ensuring quality management. Candidates should have 2 years of experience with ServiceNow, strong documentation skills, and an active Top Secret security clearance. The position offers a competitive salary range and opportunities to make a significant impact in federal services.