Federal ServiceNow Business Analyst | Hybrid, TS/SCI

Accenture; Suitland (MD); Hybrid; USD 89,000 - 170,000; Full time

Job summary

Accenture Federal Services is seeking a ServiceNow Business Analyst to translate requirements into an optimal ServiceNow solution that supports government processes. This hybrid role involves gathering requirements, documenting flows, and collaborating with stakeholders to drive adoption while ensuring security and compliance.

Eligibility includes an active TS/SCI clearance and ability to work in a collaborative, fast-paced environment within the federal sector.

Qualifications

• 1 year of business analysis experience for system design or architecture.
• 6 months of hands-on ServiceNow experience.
• Hybrid role requiring collaboration with stakeholders.
• Active TS/SCI clearance are required where applicable.

Responsibilities

• Develop business processes, gather requirements and write user stories.
• Provide process flow and system documentation.
• Build trusting relationships with major project stakeholders and drive adoption of the best solution.

Skills

ServiceNow

Business Analysis

Requirements gathering

Tools

ServiceNow

Job description

Accenture Federal Services is seeking a ServiceNow Business Analyst to translate requirements into an optimal ServiceNow solution that supports government processes. This hybrid role involves gathering requirements, documenting flows, and collaborating with stakeholders to drive adoption while ensuring security and compliance.

Eligibility includes an active TS/SCI clearance and ability to work in a collaborative, fast-paced environment within the federal sector.