Federal Salesforce Administrator — Remote

ICF; United States; Remote; USD 81,000 - 168,000; Full time

Job summary

ICF seeks an experienced Salesforce Administrator to support the phased implementation and operation of an enterprise grants management platform built on Salesforce Agentforce Public Sector.

The role involves configuring and maintaining users, roles, permissions, objects, fields, workflows, Flows, reports, dashboards, and other platform capabilities, while supporting environment management, data quality, deployments, and production issue resolution.

Qualifications

• 3+ years of experience administering large, production Salesforce environments.
• At least 1 year of hands-on experience configuring users, roles, permission sets, sharing rules, objects, fields, validation rules, Flows, reports, dashboards.
• Bachelor’s degree in information technology, computer science, business, or a related field.
• Ability to obtain and maintain a federal Public Trust.
• U.S. citizenship is required.
• Must reside in and be authorized to work in the United States.

Responsibilities

• Configure, maintain, and support Salesforce applications and platform capabilities.
• Manage users, roles, permission sets, profiles, groups, queues, sharing rules, connected apps, service accounts, and other access/security configurations.
• Support Salesforce administration activities across multiple environments (DevOps, staging, Production, sandboxes).
• Create, refresh, validate, and decommission Salesforce sandboxes with cross-team coordination.
• Configure Salesforce using flows, pages, custom objects, fields, validation rules, reports, dashboards, and email templates.
• Coordinate Salesforce releases, including major/minor releases, hotfixes, and production changes.
• Support CI/CD pipeline activities using Salesforce CLI, Git, GitLab/GitHub, Jenkins, Copado, Gearset.

Skills

Salesforce Admin

Security configurations

Declarative development

User management

Education

Bachelor's degree in IT/CS/business

Tools

Salesforce CLI

Git

GitLab

GitHub

Jenkins

Copado

Gearset

Job description

ICF seeks an experienced Salesforce Administrator to support the phased implementation and operation of an enterprise grants management platform built on Salesforce Agentforce Public Sector.

The role involves configuring and maintaining users, roles, permissions, objects, fields, workflows, Flows, reports, dashboards, and other platform capabilities, while supporting environment management, data quality, deployments, and production issue resolution.