Federal Programs Counselor & Client Services Specialist

Jefferson-Parish; Louisiana (MO); On-site; USD 32,000 - 52,000; Full time

Job summary

Jefferson Community Action Programs (JeffCAP) seeks to fill an East Jefferson vacancy by establishing an employment list. The role supports administrators and program staff with advanced clerical tasks, from preparing documents to coordinating meetings and follow-ups.

You will assist client intake, eligibility screening, and data management according to federal and local guidelines. Requires a high school diploma or equivalent and, preferably, six months of experience in a related clerical

Qualifications

• Must have strong customer service orientation and clerical skills.
• Experience supporting administrators or program staff is beneficial.
• Ability to handle multiple tasks with accuracy and timeliness.

Responsibilities

• Provide counseling and training support for employment and federal program services.
• Prepare meeting agendas, materials, minutes, and follow-up documentation.
• Answer phones, greet visitors, and deliver quality customer service to clients and partners.
• Assist with intake, eligibility screening, and processing applications per program guidelines.
• Maintain participant information in state and federal databases and perform related clerical duties.

Skills

Customer service

Clerical work

Communication

Education

High school diploma or equivalent

Job description

Jefferson Community Action Programs (JeffCAP) seeks to fill an East Jefferson vacancy by establishing an employment list. The role supports administrators and program staff with advanced clerical tasks, from preparing documents to coordinating meetings and follow-ups.

You will assist client intake, eligibility screening, and data management according to federal and local guidelines. Requires a high school diploma or equivalent and, preferably, six months of experience in a related clerical