Federal Program & Administrative Support Specialist

Bristol Bay Services; McLean (VA); Hybrid; USD 90,000 - 92,000; Full time

Benefits offered by this job

Paid holidays

Paid time off (sick and vacation)

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Short and long term disability

Life insurance (company paid)

401(k) with company match

Profit sharing (discretionary)

Tuition reimbursement

Job summary

TekPro Support Services, LLC is seeking a Program Support Specialist to support TFHRC operations at the Turner-Fairbank Highway Research Center in McLean, VA. The role focuses on comprehensive program and administrative support, including procurement, travel, records management, and stakeholder coordination.

The incumbent will manage calendars, coordinate meetings and events, prepare briefing materials, and provide documentation support across management systems.

Qualifications

• High School Diploma is required.
• Active Public Trust designation is required.
• Working knowledge of Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.
• Ability to independently navigate and use Government systems such as E2 Travel, EDMS, PRISM, CASTLE, and Delphi.
• Strong customer service and professional communication skills.
• Strong critical thinking, organizational, and prioritization skills.
• Ability to work independently with minimal oversight and adapt to changing priorities.

Responsibilities

• Serve as the primary office support contact with responsive customer service and professional interactions.
• Analyze, troubleshoot, and execute assigned program support tasks with minimal supervision.
• Manage multiple concurrent assignments and adapt to changing priorities.
• Prepare and deliver work products that meet project requirements with minimal government edits.
• Coordinate calendars for designated senior staff and office directors; schedule meetings and events.
• Coordinate and support special events, logistics, and leadership briefing materials.
• Search and summarize information for correspondence, reports, and briefing papers.
• Respond to controlled correspondence with senior staff and subject matter experts.
• Proofread outgoing correspondence for format, grammar, and supporting documents.
• Provide records management, data entry, and government property inventory support.
• Prepare procurement requests, waivers, and closeout memos; manage travel arrangements and itineraries.
• Identify process improvements and more efficient ways to complete tasks.

Skills

Customer service

Professional communication

Independent work

Attention to detail

Time management

Education

High School Diploma

Tools

Microsoft Office

Word

Excel

PowerPoint

Google Workspace

E2 Travel

EDMS

PRISM

CASTLE

Delphi

Job description

TekPro Support Services, LLC is seeking a Program Support Specialist to support TFHRC operations at the Turner-Fairbank Highway Research Center in McLean, VA. The role focuses on comprehensive program and administrative support, including procurement, travel, records management, and stakeholder coordination.

The incumbent will manage calendars, coordinate meetings and events, prepare briefing materials, and provide documentation support across management systems.