Federal Networking Solutions Engineer

Arista Networks; Austin (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Arista Networks is seeking a highly skilled Technical Support Engineer to provide advanced support for federal customers in Austin, Texas. In this role, you will troubleshoot complex networking issues and collaborate with cross-functional teams to ensure compliance with federal standards.

The ideal candidate will have a Bachelor’s degree, extensive knowledge of networking protocols, and excellent communication skills. A strong background in supporting U.S. government customers is preferred, and familiarity with troubleshooting tools like Wireshark and tcpdump is essential.

Join Arista Networks and contribute to our commitment to excellence in network solutions for the U.S. federal sector.

Qualifications

• 2–5 years of hands-on experience in network design and support.
• Strong understanding of networking protocols and technologies.
• Experience supporting U.S. federal customers is preferred.

Responsibilities

• Provide advanced technical support for federal customers.
• Troubleshoot hardware, software, and network issues.
• Document customer interactions and provide feedback for improvement.

Skills

Networking industry standards

Network troubleshooting tools (tcpdump, Wireshark, IXIA)

Linux command line and scripting

Excellent communication skills

Education

Bachelor’s or Master’s in Computer Science or related field

Tools

Wireshark

tcpdump

Job description

Arista Networks is seeking a highly skilled Technical Support Engineer to provide advanced support for federal customers in Austin, Texas. In this role, you will troubleshoot complex networking issues and collaborate with cross-functional teams to ensure compliance with federal standards.

The ideal candidate will have a Bachelor’s degree, extensive knowledge of networking protocols, and excellent communication skills. A strong background in supporting U.S. government customers is preferred, and familiarity with troubleshooting tools like Wireshark and tcpdump is essential.

Join Arista Networks and contribute to our commitment to excellence in network solutions for the U.S. federal sector.