Federal IT Program Director – ServiceNow Delivery

iTech AG; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

iTech AG seeks a Program Director to lead a federal ServiceNow implementation from planning through delivery in Virginia. You will coordinate schedules, assign responsibilities, and monitor progress while interfacing with Government stakeholders and internal leadership.

Ideal candidates have 10+ years in IT project management, strong leadership, and experience with Agile/SAFe in federal programs; PMP certification is required.

Qualifications

• 10+ years of progressive project management experience in complex IT programs.
• Experience coordinating and completing projects, setting deadlines, and leading cross-functional teams.
• Experience with Agile/SAFe delivery environments; federal IT or ServiceNow implementations preferred.

Responsibilities

• Coordinate and manage planning, execution, monitoring, and completion of projects and workstreams.
• Oversee all aspects of delivery: scope, schedule, resources, risks, issues, dependencies, quality, deliverables.
• Develop and maintain integrated project schedules with deadlines, milestones, and task assignments.
• Lead cross-functional teams and direct project work across Government stakeholders and iTech AG leadership.
• Prepare status reports, dashboards, and executive updates for Government and company leadership.
• Facilitate Agile/SAFe ceremonies and track actions to ensure timely follow-through.
• Manage risks, issues, assumptions, dependencies; escalate as needed.
• Coordinate with ServiceNow architects, developers, admins, analysts, testers, and Government stakeholders.
• Support requirements, release, deployment, and change-management activities throughout the ServiceNow lifecycle.
• Ensure activities align with contractual, federal, security, and organizational standards.

Skills

Leadership

Stakeholder management

Risk management

Project coordination

Education

Bachelor’s degree in Business/Information Technology/Computer Science/Project Management

PMP certification

Tools

ServiceNow

Job description

iTech AG seeks a Program Director to lead a federal ServiceNow implementation from planning through delivery in Virginia. You will coordinate schedules, assign responsibilities, and monitor progress while interfacing with Government stakeholders and internal leadership.

Ideal candidates have 10+ years in IT project management, strong leadership, and experience with Agile/SAFe in federal programs; PMP certification is required.